LensCrafters at 5805 Frantz Road offers quality eyecare and a wide selection of designer eyewear. They provide comprehensive eye exams and premium lens solutions, welcoming all prescriptions. The business accepts most vision insurance plans, making it accessible to many customers. Customers frequently mention the excellent customer service, particularly praising a staff member named Jamison for his professionalism and helpfulness. He offers honest opinions on eyewear choices and goes the extra mile to ensure customer satisfaction. Dr. Thumm is also highlighted for his thoroughness and kindness during eye exams, making patients feel comfortable and informed. The store itself is noted for its nice appearance and welcoming atmosphere. Overall, LensCrafters is highly recommended for its attentive service and quality products, ensuring that customers leave happy and satisfied.
Jamison was so nice and helpful! He quickly fixed my daughter’s glasses and provided me with a hard case to prevent further issues. I would highly recommend this beautiful new location!
August 2025
This is a really nice looking store. I was greeted right away which was very nice. Everyone there had excellent customer service skills. I worked with Jamison who was very professional, knowledgeable, and courteous.
August 2025
Today Jamison helped me pick out new rx sunglasses. He exhibits excellent customer service and was so happy to help. He gave me his honest opinion on which glasses looked best. This was my second time visiting this store and will definitely be back. I highly recommend this location. You'll leave happy.
