LensCrafters at Macy's offers comprehensive eye care with a focus on quality and customer satisfaction. The staff, including professionals like Dr. Kinross, Melissa, Robin, and Amani, are praised for their kindness, patience, and professionalism. Customers appreciate the honest and helpful assistance in choosing glasses that fit well and suit their face. The store provides a wide selection of designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, and more, along with innovative prescription wearable technology from Ray-Ban Meta, Oakley Meta, and Nuance Audio. LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision. They perform thorough eye exams using the latest technology and offer premium lens options like Transitions® and Blue-violet light filtering lenses. Customers consistently have positive experiences, highlighting friendly service, helpful staff, and a welcoming environment that makes shopping for glasses enjoyable.
Robin was extremely helpful and made picking glasses fun.
May 2026
Robin and Jeanine helped me with eyeglasses and sunglasses. Unbelievable customer service and so knowledgeable!
May 2026
Highly recommend Ms.Robin everytime I come in she takes really good care of me and entire family.Great communication skills honest with me everytime I come in high quality of service she cleans your glasses adjust if needed . TRUST ME YOU WILL FIND THE GLASSES YOU’RE LOOKING FOR WHEN Robin taking care of you !!!