LensCrafters at 5805 Frantz Road offers quality eyecare and a wide selection of designer eyewear. They provide comprehensive eye exams and premium lens solutions, welcoming all prescriptions. The business accepts most vision insurance plans, making it accessible to many customers. Customers frequently mention the excellent customer service, particularly praising a staff member named Jamison for his professionalism and helpfulness. He offers honest opinions on eyewear choices and goes the extra mile to ensure customer satisfaction. Dr. Thumm is also highlighted for his thoroughness and kindness during eye exams, making patients feel comfortable and informed. The store itself is noted for its nice appearance and welcoming atmosphere. Overall, LensCrafters is highly recommended for its attentive service and quality products, ensuring that customers leave happy and satisfied.
The team is amazing! They're friendly and efficient. They ran on time, explained procedures, let me ask questions. It was great. They're there to help not sell you glasses. I would highly recommend them. I thought dr Mahler was great too but his office team members are STARS!
August 2026
My ray ban sunglasses, which I have owned literally forever, had a nose piece come off and LensCrafters was able to reattach it for me. No hassle, no sales pitch, just a smile and pleasant conversation. Thank you Jamison!
August 2025
Jamison was so nice and helpful! He quickly fixed my daughter’s glasses and provided me with a hard case to prevent further issues. I would highly recommend this beautiful new location!
