-
March 2024 by Jalal Talukdar
Extremely friendly staff
-
February 2024 by Carolyn Dimond
The person at Lens Crafters at Macy's in Tuttle Crossing Mall was extremely helpful dealing with an issue with my glasses. She was very knowledgeable and spent a lot of time figuring out the problem and then sent glasses out to fix. Very happy with the customer service and the glasses.
-
February 2024 by Rocio Cadena
Super friendly at this location and I highly recommend them!!!
-
December 2023 by Erin
Maria was extremely kind and helpful. We were browsing and considering just getting a gift card for our son, but she was able to give us great suggestions and we ended up with a great pair of glasses. 10/10 would recommend.
-
December 2023 by Evelyn Pomarico
Both women who have been consistently at the Tuttle Mall LensCrafters location are top notch in Customer Service, Knowledge and Professionalism. Highly recommend and have been going over 5 yrs.
-
December 2023 by Yiyang Gao
Super 5 star experience. Knowledgeable and friendly. Eilaf and Robin are very nice. Highly recommend.
-
December 2023 by Michael Brogan
It was the first day of the Black Friday sale. I visited the LensCrafters store in Macy's at the Tuttle Crossing Mall. The selection of frames was good. My optician was personable and knowledgeable. The wait time was reasonable. The entire experience was efficient and enjoyable.
-
October 2023 by Terry Rogers
He eye exam was excellent and they made the purchase of new glasses easy and a pleasant experience. Customer service is great.
-
September 2023 by Peter Thawnghmung
Horrible service. Will NEVER come again! We made our teenage daughters eye exam appointment for 1:15pm today. She arrived on time and waited 32 minutes for Dr. Samantha Kinross. Halfway through the exam my daughter was told to go back to the waiting area and wait while she started to examine a man who came in after her. That is absolutely unacceptable to us especially after having to wait more than 1/2 hour. When we asked the store manager why our daughter is sent to the waiting room in the middle of the examination, she told us " I don't know, I was not back there. You have to ask thedoctor". Unfortunately this is a reflection of the mentality of store employees including the doctor. Terrible experience.
-
September 2023 by sandra p.
Appointment with Samantha Kinross. So rude and rushed me (probably cause she was late to my appointment). I came on time to my appointment, was finally taken in after 35 min, just to be put back in the waiting room because I "took to long" on my eye exam which I didn't even know was possible. After that, I just left and I'm definitely not coming back here.
-
July 2023 by R Morrison
Dr was great and informative. Everyone was very nice and helpful finding the right glasses for me at a good price.
-
May 2023 by Susan Hilliard
Extremely disappointed by the entire experience with Dr. Samantha Kinross. She was extremely curt and condescending with acquiring contacts for my teenage son. I was able to finalize prescription to order elsewhere. I will not be back, nor do I recommend to others. The staff members are helpful and kind.
-
January 2023 by Jeanie Colston
Jay did a great job of helping us get the best value glasses for our needs. He's very friendly and explains everything so we can understand. Great customer service!
-
December 2022 by Staci Smith
Victoria is hands down the best optician! We went in intending to buy a particular pair of sunglasses we found online. Victoria was very friendly and professional. She was also very knowledgeable and gave great advise on fit and what type of lenses to buy. We ended up choosing the pair she suggested and are very happy with our purchase. We will definitely be returning and highly recommend Victoria!
-
December 2022 by Kyle Jordan
Best eye exam I’ve ever had. Doctor Mihaly took the time to listen to all of my concerns and questions in order to give me the best prescription possible. He also taught me a lot about my eye condition. Jay, the optician was also very helpful with my glasses purchase and helped my wife with an insurance claim for her glasses that she bought earlier in the year. Overall great experience and amazing customer service from start to finish.
