Lowe’s is the go-to place for home improvement needs in Dublin, OH. Customers can find gardening supplies, appliances, paint colors, and patio furniture. However, some shoppers have noted that the store can be darker than others and that staff availability may be limited, especially on weekends. There have been mixed experiences with online orders. One customer faced delays in picking up an order, which took longer than expected. Despite the frustration, a staff member showed excellent customer service, helping to resolve the issue and making the experience more pleasant for the customer’s children. While many customers appreciate the good sales on appliances and financing options, some have expressed frustration regarding staff assistance and the organization within the store. Issues have been reported about the aisle numbering system, which can confuse shoppers when trying to locate items. Overall, Lowe’s is a reliable home improvement store, but improvements in staff availability and store organization could enhance the shopping experience.
Great customer service, very helpful with anything you need.
February 2026
I was totally impressed today with Derek, I needed a basement window well cover and the size wasn't on the shelf. He checked inventory and saw the boxes were 3 + shelves up. He got them down for me. Thank you Derek for being so helpful
February 2026
We had a great experience at the paint counter this Valentine’s Day morning. Thanks so much Katie!
