The Original Mattress Factory is known for its quality mattresses and helpful staff. Customers appreciate the knowledgeable and patient employees who take the time to understand their needs and provide great advice. The staff is friendly, understanding, and never pushy, making the shopping experience comfortable. Delivery personnel are courteous and handle old mattresses efficiently. The store offers double-sided mattresses, which are a popular choice, and helps customers find the right mattress and frame within their budget. Many customers have shopped here multiple times and trust the store for its good value and excellent customer service. Overall, The Original Mattress Factory is a reliable place to buy mattresses and sleep accessories, with staff dedicated to helping customers find the perfect fit.
Best place to buy a mattress. I tried other places but they didn't measure up to the quality & durabikity.
November 2025
Top notch customer service and quality made mattresses right here in Columbus.
September 2024
Nick Ruble was incredible to work with! He was patient, knowledgeable and extremely helpful. I thoroughly enjoyed working with him. Thank you for your help, Nick!
