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December 2023 by Amazonfast forward
Worsest usps ever, the guy rejected to send my boxes because I didn't want to send them priority,he was glad about it
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December 2023 by Alex Croft
Just had an awful experience with someone named Mitzi. She was rude and hostile to several people in line before me. Unclear with communication, didnt explain things. Worst experience ive ever had trying to ship something.
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December 2023 by David Skinner
Steve, the janitor was super helpful. He went above and beyond and help me load a bunch of packages into my car. He didn’t have to do that but I really appreciate it.
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November 2023 by Rachel Luckhart Olson
Friendly, helpful clerks and a fast-moving line (if there even is one). Kiosk is crucial during off-hours. Best post office I’ve ever lived by!
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March 2023 by Meghan Scott
Supposed to open at 8am, 8:15 there’s 10 people in line and no employee in sight.
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February 2023 by Rose Anne Zacharilla
Just moved here and a tad nervous using a Post Office ( we lived where we had use of one in our building). The Gentleman was rude , and called me out on a mistake I made pushing yes instead of no button.. He took his merry old time waiting on me also.. never again will I go to that specific place !!
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February 2023 by Marcus M
If you’re a small business, do not, I repeat, do not use this post office. They micromanage weights and delay orders for no reason. If you’re a few ounces off, they send it back it’s ridiculous. Worst post office ever.
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December 2022 by Terry Nicholson
Went to buy stamps at the self service kiosk. Worked easily.
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October 2022 by Bryan Sacks
The best USPS location Hester is the man. He’s extremely helpful and knowledgeable!
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August 2022 by Chelsea Fu
Eric and Hester (Dublin- Shawan Falls location) were both extremely helpful and friendly. I had multiple packages to prepare at the facility so was able to observe and listen to their interactions with the customers before me. They were kind and patient, always looking to find the best deal and reduce shipping costs for their customers and explain any possible concerns with domestic, international, and military shipments.
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August 2022 by Kimberly Chamere
Always a great experience. Hester is the friendliest, most helpful postal guy I've ever met.
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July 2022 by Mohammed Hussain
Not going there anymore. They were just chatting while I was waiting to be served. It's like customer service is non-existent.I'd rather go somewhere else.
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April 2022 by Michael Creatore
Complete incompetence as usual. Third package marked delivered and never delivered. Amazon delivers never lose a package! USPS complete waste! Even worse go to the post office to complain about their incompetence and the excuses are endless. Privatize already!
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December 2021 by Amber
Rude, cold, very dry customer service today at 715 Shawn Falls, Dublin. Expect bear minimum from Vijay and a bully from the man in the back. Post office employee Vijay was very annoyed with helping me renew my P.O. Box. I ended up paying $35.00 extra after all was completed. And that is fine. I was late. I will own that.$25.00 Lock Change fee$10 Key depositI am given no new keys and told my old keys may still work. (Then why was I charged??) Then he tells me to check bc they may have changed it. Why doesn't he know these answers? I don't work here.I try my key, it doesn't work. Why didn't Vijay give me keys the first time I waited in line, again, he should have checked....bad customer service. I get back in line and tell him the lock has been changed, and I need my new ($35 dollar) keys to my (beautiful) new lock.This man tells me "I am going to need your old key". Why? Didn't I just pay for all that to be taken care of and covered?No, I will not be giving you the key. You have gotten enough money from me and you are rude. Make a new $2 key and charge another customer the same money for my old lock and they will think it's a new $35 lock tooIf they want the "old" key, then am I to assume they re-use old locks when they change them out for customers and charge them $35. That doesn't seem right to me.After Vijay finally cknowledges I am NOT giving this rude man anything, he tells me to wait by the door and the guy in back will bring the new keys out. This guy (didn't get his name) comes out all puffed up, has my new keys in his hand. Holds them while standing in front of me and says "I'm going to need your old key," in a dominant, I mean business kind of tone. Didn't I just pay for that technically?How about, no. How about I will NOT be bullied. How about YOU can't make me do anything. No. Any other approach, I'd of happily given a nice employee the key. Very disappointed. I would have gotten better treatment on Parsons Ave in the Ghetto.I did not expect that from here. I miss the old manager.
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December 2021 by Laura Blumenstiel
Seriously the absolute worst. Every day I go to mail packages for my small business, and somehow the drop box is always overflowing. How hard is it to walk outside and clear out the drop box a couple times a day, when you know it is regularly overflowing bc of the holidays?
