The AT&T Store in Elyria offers phones, tablets, smartwatches, and connected devices, along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Customers report excellent customer service, describing the staff as awesome, very knowledgeable, and swift. Employees are noted for handling many customers well, working quickly, and providing great service even when short-staffed. They help with troubleshooting, transfers, upgrades, and new devices, ensuring clients leave with solutions like new family plans and phones. Multiple reviews strongly recommend this store for its great service and knowledgeable representatives.
Only one guy there helpful though just alot of people came in he had to juggle
June 2024
Don was amazing he was able to switch me from a standard account to a first net plan. He made the switch simple and easy and broke down the cost of everything. He also was able to help me a smartwatch at an amazing price that was affordable to my budget. He went above and beyond for customer care thanks Don.
June 2024
Went in because my older iPhone froze and Domenic helped me by putting my sim in another phone to get a code text me and then to get into a new 15+ transfer my pictures and apps. I strongly recommend him and the Elyria store!