The AT&T Store in Elyria offers phones, tablets, smartwatches, and connected devices, along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Customers report excellent customer service, describing the staff as awesome, very knowledgeable, and swift. Employees are noted for handling many customers well, working quickly, and providing great service even when short-staffed. They help with troubleshooting, transfers, upgrades, and new devices, ensuring clients leave with solutions like new family plans and phones. Multiple reviews strongly recommend this store for its great service and knowledgeable representatives.
They get a good job upgrading us to our new phones. They were helpful and friendly. The only reason I don’t give a five star is it seemed like he was in a rush and just skip things for us to handle later.
August 2026
He was very helpful went out of his way making sure I was happy and satisfied very awesome people skills
July 2026
I had a great experience at the AT&T on west river rd in Elyria my guy Joesph hooked me up and helped me lower my plan cost at the same time with me getting a new phone and watch he was very helpful and answered all questions I had and helped me anyway I needed. Great experience
