Conrad's Tire Express & Total Car Care, founded in 1969 by Joan and Ed Conrad, has grown from a single store with eight employees to a family-owned chain with 38 locations across Northeast Ohio. Known for its strong commitment to customer service, the business has maintained a 40+ year tradition of offering high-quality products, expert technical staff, and a focus on fairness and convenience. Customers appreciate the staff’s knowledge and professionalism, often noting their willingness to explain details and handle issues politely. Several reviews highlight the quick and fair service, with some customers being personally impressed by how the team resolves problems efficiently and without extra charge. The staff’s helpfulness extends beyond routine services, with employees taking time to answer questions about car parts and ensuring the area remains clean and organized. Even during busy times or emergencies, such as a tire sliced on a curb during a holiday weekend, Conrad’s staff went above and beyond to accommodate urgent needs, providing quick turnaround and excellent customer care. Overall, Conrad's Tire Express & Total Car Care is recognized for its trustworthy service, attentive staff, and a family business atmosphere that keeps customer satisfaction a top priority.
Very friendly. Got the job done in half the quoted time. Very pleased. This one was in downtown Elyria, ohio.
April 2024
THA PLACE I GO 2 4 AN OIL CHANGE&U SHOULD 2! EXCELLENT SERVICE&STAFF,GO SEE EM&TELL EM I SENT YA
March 2024
my car alignment was terrible to the point where it was shaking and I had the wrong sizes tires on my car and they were imbalanced. just took my car there today and they fixed it perfectly. confidently back on the highway and I couldn’t get on the highway before. mechanics are legit & trustworthy.
