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November 2023 by Christian Bryce
Bought a 2017 F150 here today. Everything was as advertised. The truck was cleaned extremely well. They had the oil changed, and new tires and brakes put on. They were extremely friendly and made the process very quick and easy. Not to mention the price was great. They do have no haggle pricing which I found to be so much easier and less stressful than trying to negotiate down from a fake price. I also appreciate them allowing us to park our large truck in their lot while we purchased the vehicle, as my wife and I drive over the road and often have trouble finding places to park while trying to do errands and such.They definitely went above and beyond thank you for hooking us up with a great new vehicle!
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November 2023 by Andrew Dwillis
CONSUMER WARNING : BUYERS TAKE CAUTIONI strongly recommend avoiding Stout Auto Sales when considering your next vehicle purchase. Their cars may look flawless from the outside, but my own experience tells a different story.Six months back, I bought an F-150 for my business from Stout Auto Sales. Initially, it ran smoothly. But not long after, I started noticing transmission problems. These issues, which I initially thought were minor, turned out to be major. After consulting a transmission specialist, I was informed that the truck needed a complete overhaul, costing $5000 – a staggering third of the vehicle's total price.When I reached out to Stout Auto Sales, a woman acknowledged the severity of my situation and assured me that the owner would call me back. This return call never happened. Disappointed, I had to call again the next day.My conversation with the owner was disheartening. I calmly and politely asked if there was any way he could help make the situation right, given that a transmission shouldn't require rebuilding just months after purchase. His response was shockingly dismissive. , he cut me off mid-sentence and said, "I'm not going to make it right," and then hung up on me.This interaction was a glaring example of a lack of business integrity and customer service. It's appalling how a business can be so indifferent to a customer's legitimate grievances, especially considering the significant financial burden imposed on me.I want to make it clear that my intention here is not to slander or personally attack Stout Auto Sales. My aim is to inform the public about their business practices. You might purchase a perfectly functioning car from them, but be aware – if something goes wrong, don't expect accountability or integrity from their side. They might just hang up on you, as they did with me.As a part of this community, I feel obligated to warn others. Stout Auto Sales demonstrated a troubling lack of concern after my purchase. Regardless of what problem arises, their approach seems to be avoidance and denial of responsibility. I've noticed in other reviews that the owner tends to respond with false claims. I deeply regret not paying attention to these warnings earlier. If I had, I might have avoided this predicament. Now, with the little free time I have, I'm sharing my story in hopes of sparing others from making a costly mistake with this disreputable business. Please consider this a sincere advisory from a fellow community member.CONSUMER WARNING : BUYERS TAKE CAUTION
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November 2023 by Brandon Tipton
Spent 3 days trying to find a decent SUV and it was Stout for the win. Very friendly sales staff that was not pushy at all with very nice clean cars. They even filled up the gas tank for us. If your looking for a good car go check them out!
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November 2023 by William Owen
Wanted price listed on vehicle .would not negotiate on vehicle prices.so Shawn you are saying all are marked down 2000 below book price .and it was a employee a woman who said prices was firm i had cash and wanted a little wiggle room for tax she said owner won't come down any I think that if you want to operate like a buy here pay here should state that on listing. Feel free to look at my reviews I'm honest in them .check with others if you don't believe in them . I can't help you got butt hurt over my review. And tried to discredit my reviews .I ended up getting a nicer newer truck that I payed cash from a privet owner .so thank you for not letting me make a offer it worked out better for me .
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September 2023 by Doug Stewart
Outstanding experience at Stout Sales. Mark and the rest of the team at Stout Sales know how to take care of their customers.The dealership is immaculately clean and organized.The vehicle was clean, ready to go, and priced right. Happy with my new Tundra. Mark held the vehicle for us despite some bumps in getting financing. Shawn ordered a new driver side mirror glass and volunteered to have it sent to us because of a minor issue.If you are shopping for a car and want great service don’t hesitate to go to Stout Sales.Don’t forget to bring a treat for the real boss…King Swiss!
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August 2023 by Kyle Mattfield
Amazing service and fantastic to work with. They appear to have an eye towards picking good vehicles and you can see they put effort into cleaning them up, and the prices look to be good too.I cannot say enough on how nice they were to work with!
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July 2023 by Jeffrey Lyon
Great buying experience!!! The family atmosphere and the no pressure attitude was a welcome change. The staff was very helpful with questions asked and provided intelligent answers to find the truck we wanted. From the time we arrived to the last document signed it was like being at home. A great BIG thank you to Cindy, Mark, Shawn and Steve for their professional and friendly attitude in putting the customer's interest first. I highly recommend Stout Auto Sales for your used car search I doubt you will be disappointed.
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June 2023 by jackson Willhoite
I recently purchased a 2011 f-150 from stouts and the customer service was over the top, the truck was very clean and in incredible condition and at an affordable price stouts will continue to be the only place me and my family purchase are vehicles from.
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June 2023 by Maggie Kerrigan
Stout has helped us with multiple vehicles over the years. My personal vehicle (Escalade) was purchased in great condition and at a fair price. Our family and business can always count on Shawn to help us make the right decision!
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March 2023 by Michelle Fisher
I recently purchased a vehicle from Stouts and my experience was excellent from start to finish.Firstly, the staff at Stout auto sales were incredibly friendly and accommodating. They took the time to understand my needs and preferences, and helped me find a vehicle that was the perfect fit for me. They were knowledgeable about their inventory and made valuable suggestions without ever being pushy or aggressive.Once I found the vehicle I wanted, the purchasing process was smooth and hassle-free. The staff at Stout auto sales were transparent about pricing and financing options, and they made sure I understood everything before signing any paperwork. I felt confident that I was getting a fair deal and that I had all the information I needed to make an informed decision.Perhaps the best part of my experience with Stout auto sales was their after-sales support. They followed up with me several times to make sure I was satisfied with my purchase and to answer any questions I had. It was clear that they cared about their customers and wanted to ensure that I was happy with my purchase long after I had driven off the lot.Overall, I highly recommend Stout auto sales to anyone in the market for a vehicle. They are a top-notch dealership with excellent staff, a great selection of vehicles, and a commitment to customer satisfaction.
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March 2023 by Sarah Hart
Shawn and his team were amazing to work with. Fast and efficient is what I was looking for and they made it happen. I got a great deal on my Volvo and highly recommend.
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March 2023 by Alex Clark
Purchased a vehicle in fall 2022 and had the subframe go out in 2 months - Stouts went above and beyond in helping replace the subframe and recommending a quality mechanic for repairs. Stouts has great customer service, great prices, and great connections! You won’t be disappointed!
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February 2023 by gregory kelly
Great car buying experience. Easy to get questions answered. Shawn went above and beyond. One of the best car buying experiences I have had. Helped set up shipping and even personally made sure vehicle was loaded on truck. He was even available more than once for questions after the car purchase.
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January 2023 by Matthew Quesinberry
Had a great experience here great people got a great truck at a good deal. I would Recommend everyone I know to buy from here they know what they are doing. they do not sell any junk here I check out Multiple Vehicles all in good shape very helpful had Honest answers for my questions so far the best car lot I've been too
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November 2022 by JMB Bruegg
Mark was great to work with. Made the experience very painless and paperwork went quickly, versus a dealership where it takes hours sometimes. The car (2016 Jeep Cherokee) was very clean and exceeded my expectations. My daughter was thrilled with her car. Can't say I have ever had a better buying experience than this ! Great dealership to work with!
