“Wonderful company to do business with. Our car battery actually exploded and blew a hole in the top of it. Needing a battery, we went to them. Great customer service along with a great team of techs. I highly recommend them for any and all of your battery needs.”
“I am a student at the nearby Case Western Reserve University. My car battery recently died and I was unable to jump start it after many attempts, so I had to bike my old battery over and exchange it for a new one. I called ahead and told the technician Lavon about the trouble I was having with my car and the make and model of my car so I could get the right battery when I got there. Once I arrived, I was warmly greeted and I was helped out right away with the battery I needed. When Levon realized that I had biked all the way over to exchange the battery, he offered to drive me back as it was a very heavy battery, and it was cold and late at night. I graciously accepted and will be forever grateful for his act of kindness. I would highly recommend going here for any auto part needs; their professionalism, helpfulness, and kindness is unrivaled.”
“My drivers side wiper blade snapped off when I got home late from work. I called the O'Reilly store on Chardon Rd and was told they had the wipers for my car and would be open. When I arrived, Jerrell greeted me asking if I was the one who had called. He then changed out my wiper blades with efficiency and a friendly attitude. So impressed with my pleasant experience at that O'Reillys!”
“I was having trouble with my tire and Collin went above and beyond helping me fix my issue. His customer service was outstanding and I made it to work in time because of him! 10/10”
“I was helped by an employee named James at the Broadway store, and he was absolutely great! Highly recommend this store. Great customer service from great people”
“I have had my past four cell phone batteries replaced at this location for my iPhones. All employees were friendly, accommodating, and knowledgeable. Lee, especially, was very helpful. Whether I had an appointment or was just a walk-in, I was impressed with the great service that I received at the Mayfield Heights location.”
“Today I went to the store having been told I had no brake lights. A young man named Matthew went out of his way to help me in store and then offered to install for me. He was a rock star. Thanks for the great service!”
“Overall for good experience..,.. this time all I got was wipers I got three of them each one of the wiper surgery different size The gentleman offered to put install them but he could not do the back one.... So I went home and did it......”