“My car got broken into with the front passenger seat window being shattered. They were so quick to get me in that afternoon/same day for a fix. Had my window fixed in under an hour and cleaned up all of the shattered glass for me in my car. Appreciated the quick help so much!”
“I've been getting all my glasswork done here for years. Anything from a busted window, car glass, custom shower glass, and more. My guy Jerry will get you together.”
“I have been a customer of Larchmere Imports for over a decade and they continue to provide top notch service. Recently they provided an assessment for a "new" but old (2004) 5 series I was in the process of purchasing. They were detailed and thorough and provided me the confidence that the vehicle was sound and that they can keep it in tip top shape for me like they did for my last 2004 X3.”
“I left a review on car wise, but I cannot say enough how amazing this shop was from start to finish on the mustang. The staff at the front are an amazing group and Pete was also and well and always keeping me up to date. The customer service was better than mulitple types of businesses I've been to recently!! Just that alone was number 1. I like how you can follow along with the repair process as well and it was very cool how they texted you from carwise once the started repairs. They did a wonderful job and everyone was great!! Take care guys!!”
“This place is by far the best Auto Body shop I have ever experienced. I recommend this place to everyone I know. The customer service is outstanding and the people are great experts and kind people. I will take my vehicle to them everytime and will highly recommend them to my friends!”
7:30AM - 5:30PM
5943 Mayfield Rd, Mayfield Heights
Car Glass Repair
“Awesome experience from beginning to end. Great customer service from Dustin D on the phone. Very fast service, replaced within 20 hours after incident. Thank you guys..”
“Great Lakes Glass installed glass shower doors at our house about a month ago. We had originally called another glass company. The other company's service tech came out to our house in his personal vehicle, wore street clothes and used a level to check how square the walls were. Our walls are not square and he said that he was not sure if his company even wanted to do the job at our house. Because there are imperfections in the tile and because the walls are out of square, his solution was to use a 3/4" channel along the bottom and side of the fixed glass and use a 1 1/2" header along the top of the glass. This was not what we were looking for. The Great Lakes Glass technician, Mark, drove a commercial truck, was dressed professionally and from the start was optimistic that their company could compensate for the out of square walls and tile variations. He used a laser level and gave me the exact variations that he said could be compensated for by cutting the glass asymmetric. In addition, he suggested we use 76" high glass rather than the standard 72" glass to give the shower a more upscale look. The installers (Joe and ?) laid down blankets on the floor, did an excellent job and cleaned up after themselves. They used brackets to hold the glass in place instead of channels, ground the glass where there were tile variations and did a beautiful job caulking the edges. Take a look at the attached image of their completed work. It looks great.”
“This is the second time I've used a services to get a battery and I have no complaints cuz the first time I bought one it worked up until the year it was time to change it. So what's saying that if I need a battery again I will definitely come here.”
“Real Rating: 4.3/5
I went to get a pre-inspection on a car! I called Saturday morning, with little expectations of getting seen. However, I was pleased to be seen on such “short-notice.” I will say, Dustin has a phenomenal customer service skills, both over-the-phone and in-person!
Dustin had a calming and almost energetic tone, desiring to help me and other customers that I observed! Nevertheless, the pre-inspection went great! The mechanic (and Dustin) kindly showed me what future work needed to be done and personal insight on the car’s condition! Overall, a pleasant experience!”
“I had two panes that needed replacing because of broken seals. Glass Doctor was very quick to send a rep (very polite, efficient and personable) for measurements and estimate. After paying my 50% deposit, I was told 4-6 weeks for the glass to come in. After 10 weeks, I contacted them to as when it would be done. Was told there was a delay with the glass manufacturer and they would contact me when it was in. Week after week, I "tried" contacting them and they wouldn't answer my e mails, and kept getting cut off when calling. After four months (!) I finally got an e mail giving me a date for the install. Mari G. arrived exactly when she said she would, efficiently and quickly replaced the panes and cleaned up after. While their technicians are very nice and do good work, their customer "service" (as in non-existent) really sucks.”
“Fast and great service. Action collision returned my car looking brand new. You couldn’t tell it was in an accident. Thanks again, to the Team at Action Collision Repair! 09/22/2025”