Firestone Complete Auto Care in Euclid offers comprehensive auto services, from standard maintenance and oil changes to tire sales and engine repairs. The staff is frequently described as very nice, accommodating, and friendly, providing pleasant and quick service. Customers report a relaxed atmosphere without pressure during recommendations. In one instance, a team quickly assisted a customer with a flat tire close to closing time, providing excellent customer service and getting them back on the road promptly. However, some negative experiences affect its reputation. One customer reported that a technician broke a vehicle part during a tire rotation and did not offer to cover the repair cost, which was disappointing. The physical condition of the store has also been criticized, with mentions of a dirty store, an out-of-order bathroom, and poor upkeep of the walls and trash cans. Despite these issues for some, others continue to use the location for services like oil changes.
Gerald and the crew were great. Great service and communication
July 2026
My first time doing business with Firestone and it was an amazing experience. I really appreciated how up front they were with my vehicles issues and their willingness to work with me on a solution. Thank you Tabitha, Gerald and the rest of the team for getting my tires fixed .!
July 2026
My car was looked at right away. Had an oil change and had tires rotated. Very reasonable prices. The manager being a female is amazing. You go girl. The technician was nice.
