United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) has received mixed reviews from customers. While some have praised the exceptional service and dedication of the postal workers, others have experienced frustrating issues with package deliveries and communication. One customer highlighted the exceptional assistance and knowledge of a specific employee at the left/west window, who went out of their way to help. However, the same customer had issues with a package that was marked as "out for delivery" but never arrived, leading to a waste of two days. This was not an isolated incident, as the customer mentioned it had happened multiple times before. Another customer, who was unable to leave their apartment due to mobility issues, expressed gratitude for the mail carrier who brought the mail directly to their door on the fourth floor, stating that it "really made their day." Unfortunately, not all customers have had such positive experiences. One customer reported issues with mail being placed in the wrong mailboxes, which caused problems when it came time to pay bills. Contacting the postal office about this matter was also described as a challenge, as the customer often encountered an automated system with no follow-up. Despite these challenges, one customer had a positive shipping experience, though they felt they were charged for a service they did not request. Overall, the reviews reflect a mix of exceptional service and frustrating issues, with the majority of customers expressing appreciation for the dedicated postal workers.

1. Euclid, Ohio