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“09/28/23 ...I live in one of the apartments on Lakeshore Blvd. I've been unable to leave my apartment since 09/15 due to mobility issues. Today our mail carrier blessed me by bringing my mail to my apartment and leaving it outside my door ....I live on the fourth floor. Just wanted to say thank you and you are truly appreciated. YOU REALLY MADE MY DAY. Blessed be.”
“Nice PO, and even better river access. It’s a good area to relax by the moving water. Spooked a flock of Mergansers on their cruise down the river one day, but I’ve spent countless hours along the banks unwinding.”
“This is my favorite USPS post office in the area!
I'm not sure if she's a manager or the main postmaster, but the woman who appears to be in charge of this location is absolutely amazing and so so knowledgeable and friendly!!!
Both her and the other employees go out of their way to help customers.
I go to this post office regularly, but I also go specifically when I'm confused about what other post offices have told me or about what the online USPS says, and they always help me figure it out.
They're also very efficient and keep the line moving. I'm usually in and out within five minutes, at most 10, even if the line is long. It's rare to find employees that are simultaneously so professional, so knowledgeable, and so nice.
Whenever I go to this post office, it always brightens my day ! Love this location!!! Excellent vibes !!”
“Yup five stars… I went in and received the best and most interested worker who went above and beyond. Now let’s talk about the those who deliver to MY address. NO STARS since the young black lady. I do get my mail but not today and yesterday and a few days back I received the new neighbors package. So now I'm expected to get off work just to do their work?!?!? LIES… Oh not only did I not receive my mail the neighbors mail hasn’t been picked up!!! I know who the dude on Carl street delivers to our old and new address with his racist self!!”
“Amazing experience.
Both ladies working there were very helpful and provided guidance for me with a very positive attitude.My package was sent and delivered on time with much lower cost compared to private postal services.Thank you for your services.”
“I have had postal worker Monique on a couple visits. The first time I recall was to purchase stamps. She has great customer service skills. I meant to write a review back then. Today, I had to ship a package to Canada and she walked me through the customs papers. I went around 9a and there was no line. Perfect timing.
I drop off all my mail to this post office, and receive all my mail at my home. Only 1x, in 5 years I have lived here, has there ever been a late delivery of my mail. I appreciate the postal workers who work in all kinds of weather.”
“They are always fast and efficient and pleasant. Far better than the service at the Warrensville Road branch. I’ll drive out of my way to use this post office branch, it’s well run.”
“When I had a package delivered to my previous address the carrier put it into the forwarding system and sent it on to me before I even inquired. The staff let me know as soon as they were aware. Great service! Thank you!”
1:30 - 4PM 9AM - 1PM
2855 E 130th St, Cleveland
Post Offices
“I like this location bc you’re going to get done what you came to do. The lady at the counter is a nice combo of professional & she’s not taking any crap today. She knows her business & extends herself to make sure you’ll leave there, mission complete! This post office is not to busy and always clean.”
“I visited the office for my daughter’s passport. The process was handled very smoothly and was completed within five minutes. I found the staff to be exceptionally friendly and professional.”
9AM - 1PM 2:15 - 5PM
5725 Portage Ave, Cleveland
Post Offices
“The ladies at this location are always friendly and welcoming. They always ask if I need stamps or anything else. The post office is always clean and well stocked with supplies. It is a pleasure to come to this location. A++++++++++++++”
“we just want to compliment Danielle at the Collinwood-152nd Post Office. Danielle helped us to find a wayward package. Danielle was professional, courteous, and remedied the situation to our satisfaction. Thank you, Danielle!!”
“Staff ok. It was hell parking & finding the entrance.I drove round, then lurched round. I use a cane at times & i almost threw myself infront of an oncoming bus to make it stop.”
1:30 - 5PM 9AM - 12:30PM
1700 Shaw Ave, Cleveland
Post Offices
“I cannot thank the team at the Landerbrook USPS enough. Gary and Crystal were outstanding to work with. Their professionalism, kind attitude and willingness to help are outstanding. I compare and contrast this with my actual post office, which I would barely give a one-star rating to. Bravo Landerbrook! I will be back.”
“Malinda & Chris were incredibly kind, patient, and helpful. They both went above and beyond to make sure all of my needs were taken care of and that I fully understood my options. It’s rare to come across customer service this caring and genuine — I truly appreciate their help.”
8:30AM - 5:30PM
1568 S Green Rd, Cleveland
Post Offices
“The woman I usually speak with at the post office is very nice very lovely this I think she said August is 10 years that she's been there I hope she doesn't retire because I really look forward to doing business with her”
8:30AM - 5:30PM
3675 Warrensville Center Rd, Cleveland
Post Offices
“I’ve been coming to this United States Postal Service about once a month for the past 8 months, and one of the ladies there is always so kind and helpful every single time I come in. She’s consistent, professional, and always has a great attitude, which really makes the experience much better. Customer service like that definitely stands out and deserves recognition.”
“I've been to this location plenty of times, I've never had an issue with the staff. I always smile, say please and thank you, and treat them with basic human decency (as we should to anyone), and the staff here have always reciprocated that kindness! Kindness is a two way street. I'm thankful they make sure my packages are delivered promptly!”
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“My mailman is the best mailman ever he's so respectable he tries to meet our needs always communicating when we ask him a question he helps me to find out or tell me what I need To do about situations. When I needed to go out of town he told me I can put my mail on hold. When he is gone I know because he does his job regardless how These ignorant people in my building act he still does his job right the other ones they do whatever don't close the mailbox leave them all standing open mail everywhere I'm glad he don't take it out on the rest of us that do appreciate him because he could do that but he don't. I've been in this building about 10 years and he's been my mailman maybe half of them I don't know but I do know that he's been the same no I don't like in a girlfriend boyfriend way I'm old enough almost to be his mother my son is 40 I'm not just saying this I mean every word I said he is nice and handsome though he's always clean smell good his appearance is professional I'm retired and disabled he will help me if I need it he's one of y'all good ones give him a raise he deserve it working in my building bluestone building B I thank God for him”