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June 2024 by Steve Stevens
Very fair people
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March 2024 by Coffee AWB
Tyree was great. Friendly and informative I appreciate the great customercservice.
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January 2024 by Maxine Reynolds
Reasons service was great and help me out fast with a family emergency out of town in the middle of a snow storm.i would no go to another place when I need to rent a car out standing management
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January 2024 by Vetteman
Alex the branch manager was very rude and disrespectful to my wife. Ive been to Enterprise for years and I have never seen a manager treat a customer such a way. Avoid this location if you can.
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January 2024 by Curtis L.
Confirmation Number: 1776649280 Traveling to Muskegon from Dayton (Fairborn branch). I used Enterprise to drive down and had a great experience. Today, I decided to use Enterprise from the Fairborn branch to return to Michigan since it was closer to my family I was visiting. Unfortunately, Mr. Alex Schaeff helped me and began our encounter stating he hated one way rentals and wished "they" would stop doing one way rentals from his location. Next, I showed my retired military ID card and asked for a discount. He said there is no military discount unless it is reserved through a military web site. Finally, I was providing him information and he said he needed a second phone number otherwise I couldn't rent the car. I have never been forced to provide a second number to rent a car in my life and I certainly didn't need one a month ago when I drove down. I was getting upset. Words were exchanged between us and he finished by saying he won't rent me a car while arrogantly tossing my driver's license and credit card on the counter in front of me. This was the worst customer experience I have ever been subjected to; and this was the branch manager acting like this. Enterprise dropped the ball by hiring Mr. Alex Schaeff as any kind of manager. Happy ending though; I made a reservation at Avis and had a terrific experience with them. I won't be using Enterprise ever again because of this man. They also lost the business of my family working at WPAFB.
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December 2023 by Dane Helgeson
Very pleased with my experience. Had some unexpected things pop up, but the team there was more then happy to help.
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September 2023 by corey andon
Branch manager hung up on me after interrupting and being completely rude. Would never recommend this location.
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August 2023 by Micka Ma
Fruit fj mmmmmmmm
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July 2023 by Bj Sheets
The epitome of no service!
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July 2023 by Daniela
Great service and very friendly.
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July 2023 by Edith Newell
Very professional and efficient
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July 2023 by Bridgette Wright
They all were super nice. The truck I had was awesome as well! 10/10 service!
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February 2023 by Kathy Kern Ross
I highly recommend the Fairborn Ohio Enterprise Rent-A-Car. Alex and his staff are highly professional, helpful, and efficient and have a great attitude.
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January 2023 by Kirk Tiberius
Charged for damage waiver coverage but was never asked about it or given the opportunity to decline it. Customer service said they couldn't do anything about it.
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November 2022 by M Dye
Sarah who works here is amazing! She kept me updated the entire time while I was dealing with insurance issues from an auto accident and I had my rental car.
