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January 2024 by Joni Stewart
Not confident with employees competence went to metro this a.m. 1-3-24 and Amber helped me took care of my problem and had the issue solved in less than an hour. Thank u Amber..
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November 2023 by William Owen
Cool place
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September 2023 by Lucille
Most simple phone plan set up I've ever gone through. If you hate the fuss and understand the industry, stop here. My bill is now half the price of my last provider & the coverage is the same.Note: I drove pretty far to come back to this store because I liked the rep so much. Go see her! She's very knowledgable and easy to work with.
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September 2023 by Elaine Spurlock
Stopped in 8-4-23 to look at some phones. Talked to Jackie and she answered all my questions and helped me so much. She very nice, very knowledgeable, and very patient. I am not that technical at all and she help me make the right phone for me. Plus she said stop in any time for help. Jackie you rock an are a asset to T-Mobile.
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July 2023 by Jonteau Caldwell
I most Definitely Recommend getting a phone here,, ?? customer service is awesome came in got what we wanted and left and got free cases awesome place ??
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July 2023 by Luis Oliver
The woman working the counter was more interested in the burger she was eating than helping me out as a paying customer. Avoid this store. Guy working on the Linden Ave store 1000 times more helpful.
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April 2023 by Vincent Quinn
Shop smells like cigarettes I'm a smoker but that's a heavy smoke .didn't have any decent phones was told to drive to Dayton ? They would have everything to drive to Dayton and find out they don't have any decent phone I was looking at they kept trying to force me to buy a phone before I walked out bad salesmanship
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April 2023 by Mike Bihlman
The youg lady at the Metro was very people oriented and helpful as we upgraded our phone.
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November 2022 by Ash Hall
Andy is very helpful and knowledgeable. He explained everything clearly and was very kind. I am impressed.
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November 2022 by Travis Markel
I really got a good deal on home internet and they helped me out
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October 2022 by Diana Milena Castillo Murcia
Good care and fast service. I liked
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May 2022 by Snowy Angel
If I could give no stars I would !I spent 3 hours in their store buying phone lines four phones, screen protectors, and cases out the door about 500.00.I spent about an 1 hour and half in their store for ACP program Heather was the rep . Too much money for cheap phones and service besides this I was approved in store with code for ACP I never received the discount so I called back to 611 and they said they couldn't see where it was approved called the huberstore talk to Jessica she said she could see where it was applied for she told me to call back next month and she would call and talk to someone about it I called back because discount wasn't reflected and now Jessica says she couldn't see the ACP ACP is a gimmick and they need to quit false advertising
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April 2022 by Tammy Henderson
Customer service rep had to repeatedly call someone else for help, on the phone, not another employee in the facility. Also I couldn't understand him and had to ask him to repeat himself multiple times, which was as frustrating for him as it was for me.
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March 2022 by Elizabeth Pistoria
Madan is absolutely amazing! The best customer service I have ever received! If only more people were like him!!! Thank you Madan!
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February 2022 by Cyle Combs
6pm n they're locked. Everytime I go to that store they close whenever they want or just completely useless and waste 15 dollars in gas
