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February 2024 by Megan Weidle
Okay low key, Claire's Customer service is atrocious. I don't know why employees are so mean :( their jewelry and plushies are super cute though! I'm sure there are better locations than this one. Being able to get your ears pierced anytime is quite convenient though. But my god their coupons never work. I did however finally get ahold of their customer support to get my free earrings coupon. So I got these earrings and this plush to cure my stress from that whole ordeal of trying to get my coupons to work
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January 2024 by Connie Snyder
We brought my granddaughter in to get her ears pierced. She was very excited and a little nervous. The lady working was so rude to us. She said hurry up I'm very busy. She said she had alot of customers. I'm sorry but we paid over $90 for piercing and studs plus all the extras we were buying. We were customers too. She took no time with her. I felt so bad for my granddaughter. In stead of being a fun experience, it was NOT! Shame on your rude employee.
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October 2023 by DeAnna Miller
Got my daughter's ears pierced here! Love all the accessories!
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April 2023 by Angela Jarvis
My daughter got her ears pierced, nice ladies, professional, clean
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February 2023 by Dejah lsler
The assistant manager who is caucasian, short, with brown hair was extremely rude and unprofessional. She ignored me and was being argumentive when I spoke on her demeanor. She declined giving me her information or the customer service information to make a complaint. She rough handled my daughter and made my experience tuff and very unfortunate for my family. I hope the mall management speaks with her about her communication with people in public and help her realize how her actions can affect people. I do not recommend visiting this location if she's on the shift. Her name starts with the letter C or K.
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December 2022 by Mark Baldwin
I know there’s a stigma about getting your ears pierced at Claire’s vs going to a piercing or tattoo shop, but I personally had an excellent experience. I was just looking to get my ears pierced for the first time & Micaela took great care of me. She recommended the best jewelry options, made sure the dots on my ears were even prior to piercing and it was painless. She was gentle, informative and took her time making me feel comfortable. She walked me through after care & they look great and I’ve experienced no issues with them at all.
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August 2022 by Martin Anne
Mmm easy to steal from.... Hauntingly Caucasian...
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July 2022 by Annoyed C.
Went there to take advantage of their buy 3 get 3 free promotion. 3 items were under 8.99 the other 3 were priced 9.99, 9.99 and 12.99 The total (HOW??) came to 42.?? 31.97 X 1.0675 =34.12 my daughter looked at me and I questioned clerk clerk called mgr, mgr spoke to clerk ignoring us and actually had the audacity to reprice one of the 9.99 items to 13.99 while we watched. Mgr then proceeded to tell us that to put the price in as what it was tagged would invalidate the buy 3 and get 3 sale. I advised that it was not proper to be doing either of these, she did not care. claimed corporate would support both of her unethical actions. AVOID this location unless you want to get ripped off
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June 2022 by Tayon H
Always nice to my daughter and great staff no matter when we go. Plus alot of random things that young girls and women like.
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June 2022 by Linda Marx
Clerks were both on their phones. I did find what I wanted.
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April 2022 by Michele Hoffman
A great experience getting my granddaughters ears pierced.
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October 2021 by Jack Hosey
My lady friend enjoyed looking around
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September 2021 by Megan Pirie
I think I love this place more as an adult than I did as a kid, which I didn't think was possible! Every corner has another cute, clever, trendy little bauble, and I can't stop jumping from one to the next right along with my littles! Mixed in are some decent quality basics that you can't find just anywhere, and the quality seems to actually have improved over the years. Plenty to choose from but focus seems to be more on quality more than quantity as it was in years past. Definitely stopping here again when our schedule is a little bit l**** so we can browse through it all!
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September 2021 by Liz
Always a super clean store, with a peaceful but engaging atmosphere. Staff is always friendly here and willing to help you out with whatever you need. Stopped in this evening to pick up a birthday gift for a friend of mine, and while I cannot remember her name, the security manager did an amazing job. Thank you!
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September 2021 by Elizabeth Patterson
We took our daughter to get her ears for her birthday. The store clerks were awesome! They made her feel like a princess. She had a great experience! Thank you!