Claire's is a jewelry and ear-piercing store that offers a range of services with varying experiences. Customers appreciate the staff members who are friendly, helpful, and attentive to their needs. One employee received high praise for her excellent customer service, making the experience comfortable and ensuring satisfaction before completing piercings. She is highly recommended for her professionalism and caring attitude. However, some reviews mention less positive experiences with certain employees, describing them as untrained or childish, which led to issues such as a poorly done piercing and a traumatizing experience for a young girl. Fortunately, a different staff member showed more knowledge, kindness, and skill, improving the overall experience. Customers also value the store's selection of jewelry and the staff's willingness to recommend options and walk through aftercare. Overall, Claire's is seen as a place with friendly staff and good products, though experiences can vary depending on the employee assisting.
Brought my five-year-old boy here on 4/13/26, around noon, to pierce both his earlobes. The technician (I've forgotten her name) was excellent! She explained the process to him carefully before starting, then quickly and painlessly pierced both lobes. He's so happy with his silver star studs. Thanks, Claire's staff member!
February 2026
Got my son's ear pierced. It was quick, very little pain, comparable prices, and healed quickly without any problems
October 2023
Got my daughter's ears pierced here! Love all the accessories!
