-
February 2024 by Olivia H
I wish I would’ve gotten their names for this review but the women who helped me a couple days ago were so kind and amazing. I’ve seriously never had a better experience in a Sephora. They helped me find exactly what I needed and didn’t make me feel stupid with all my questions.
-
February 2024 by Leah Lenardos
Jack was super helpful in finding a foundation that matched my skin tone
-
February 2024 by Olivia Wisniewski
Never in my life have I experienced such rude customer service. Couldn’t find something i wanted so i opened the drawer below because ALL the workers were too busy standing in an isle all talking and not offering help. The employees are so hard to communicate with and just in general so rude. I cannot believe it and I just wanted to be out of there ASAP. Never going to this location again that was absurd.
-
January 2024 by Edward Depew
Very polite and helpful.
-
November 2023 by Whit Hoffman
I have always had excellent service here. Even when they‘be been busy, someone greeted me and said they’d be available to help shortly and they were. The selection is impressive.
-
November 2023 by Kristine Dilauro
I want to thank the kind, patient ladies who worked Black Friday evening at the Fairlawn Sephora. They fixed the mess Sephora online and customer support couldn’t and wouldn’t correct. Corporate Sephora…these women deserve a huge bonus. Corporate Sephora…learn from these ladies in Ohio.
-
September 2023 by Cynthia Elise
Ask for Bri - book a glam makeup session or a makeup lesson. She’s absolutely fantastic and what I didn’t buy while I was there, I bought two days later. Love everything there!
-
September 2023 by Reese Young
Had a wonderful experience today in Sephora, Andi helped me pick out a new mascara & I already love it.
-
June 2023 by Paris Kitt
I LOVE Sephora! I was just browsing, but a young lady asked me if I needed any help, and I said no. She replied, "If I needed anything, just let me know." I did find a travel size perfume. It was under $30. She was at the cash register, and I have a Sephora c/c. I had rewards that I didn't even know about. It was never pointed out to me before! I was able to get the travel size perfume for free! The staff is always super friendly! It's one of my favorite stores... you know a girl can never have too many beauty products!
-
February 2023 by Lisa Cook
Went to Sephora with my cousin who wanted to buy some makeup. Alyssa was very knowledgeable & helpful. She took her time with us and answered all the questions that we had.
-
January 2023 by Jacob Martin
If you have yet to go to sephora you really need to. The makeup artists there are great my wife has really bad skin issues like rosastia and exima (not sure if spelt right) and they found some moisturizer that is helping her not breakout and a foundation that not only covers her redness but also matches her skin tone so well I can't tell she has makeup on. Check it out great service and better products just come with some deep pockets can be expensive
-
December 2022 by Tori Brown
My partner and I entered the fully staffed store (about 6-8 employees) and browsed almost the entire store and were not greeted once. We passed by multiple employees joking around and having conversations (which is perfectly fine, everyone likes to have fun at work, me included) but not once did anyone say hello or ask if we needed help. That is only slightly annoying to me, the problem comes in when as we were leaving, the couple walking by us was greeted very bubbly by an employee who walked right by us twice. I felt very uncomfortable by that and will not purchase from this Sephora because it’s obvious I am not a valued customer.
-
November 2022 by Denise Easter
Jack is a Rockstar! I loved everything I bought, he stayed with me for the entire time! Worth every penny I spent.. thanks Jack!
-
October 2022 by Morgan McHargh
Jordan helped me find all my products with ease! Thanks for being so knowledgeable and kind, made my experience much more easier.
-
September 2022 by Devon Bunting
500/10 go to this location and ask for Jackie! She provided the best customer service i could ask for, even treated my makeup loving kindergarten like a customer.