Ticknors Mens Clothier at Summit Mall is highly praised for its excellent service and quality products. Customers consistently highlight the friendly and professional staff, with Freddie receiving special mention for his quick, stylish outfit selections and attentive, educational approach. The store offers a great selection of suits, sport coats, and shirts, with the added benefit of tailoring services that ensure perfect fits. Many reviews mention the meticulous tailoring, noting that their garments are lined up perfectly and fit just right. The staff is described as respectful, caring, and patient, making the shopping experience enjoyable for both men and their partners. Customers appreciate the store’s commitment to customer satisfaction, though some mention the strict 14-day return policy, which they feel is less accommodating than industry standards. Overall, Ticknors provides a warm, welcoming environment with knowledgeable staff dedicated to helping customers look their best, making it a reliable choice for formalwear and tailored clothing.
Be aware of the strict 14-day return policy. It is lagging far behind the industry standard for returns and should be updated to better accommodate and prioritize customers. Not a good look for the company.
June 2023
5 star service from Freddie, he is the best. He can pick an outfit in under 5 minutes. Fast service and always great taste in what to wear.
October 2022
I had decided just 48 hours before an event that I needed a new sport coat. Ticknors had a great selection, and also the ability to tailor a jacket in that time to make the fit perfect. Thank you team for having the flexibility to get me set up in time. Great job!
