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“I had my chain repaired at Select Jewelers and the process was made very easy and quick for a fair price. They went above and beyond to do preventative work on another part of the chain and gave it a good cleaning to finish off the job well done.”
“My Husband found and purchased my engagement ring from Howard's in 2017. We found our wedding bands there as well. When I was getting my 6 months jewelry check in the spring, another ring caught my eye. We put the ring on a wish card to think about it. The staff is so helpful and are like family. We went back & purchased the sapphire & diamond station ring for our 5th anniversary! I haven't any bad experiences at the store. I look forward to seeing them soon.”
“Another great experience. Wonderful gallery in downtown Willoughby. If you are looking for a gift, this is the place to be. The selections are diverse and you can spend an hour just looking at everything. Lots of items with positive messages . The whole place has a calming and positive vibe to it. The owner is very engaging. If you visits Downtown Willoughby, it's a must stop.”
“Brient was amazing!! Met all of our needs and gave us the best possible price. Very patient and kind and spent a lot of time with us to find out what we really wanted!!! Super excited for my new rings!!!”
“I had very good experience with this store and I always deal with the two brothers in repairing my jewelry and watches, they are among the best people in terms of politeness, work and punctuality.”
“Owners, or at least the two women who helped me when I was there, were fantastic! Super friendly, and went out of there way to find me the right skeleton keys for my old locks.”
“Excellent customer service! I love the products that they offer. Great quality, and designs that I haven't seen elsewhere. This is my 2nd time ordering with them. I thought the first shipment got lost in transit - I have little faith in the post office these days - and they followed up with me quickly and it turned out I had it sent to my work address which has a locked box.”
“Excellent experience working with this shop! The owner, Rachel, is such a pleasure to work with!!! Welcoming, helpful and very knowledgeable! Her staff is wonderful as well! If you are in need of a jewelry expert, I highly recommend Always & Forever :)”
“Started off excellent , promises made on deadline of completion of pendant 1 month away birthday gift. 1st day after deadline drove up to see delay (not completed ) received phone call that week done. Apon pickup work was not done as on work order sheet, they said they can send it back to alter. I accepted it as is. They did not have the paperwork ready (warranty specs ) from jeweler for me to give my daughter who lives 600 miles away. 2 weeks later I drove up again and asked (whats up) different lady found documents needed and that was the end of it. I missed my daughter birthday & giving her the gift from dad on time. I felt like once they had my money - out of site out of mind.”
“These guys are amazing. Extremely helpful and super nice. They give you the best honest price for your gold, I’ve done business with them regularly I’ve now got a friendship with the owner. Great place.”
“BEST PAWNSHOP IN NORTHEAST OHIO.
HANDS DOWN.
Friendly, knowledgeable,
They will give you what your items or worth. Highly recommend !!!!!!….”
“Did a great job on a necklace and anklet repair and sized two rings. Discussed different options for the sizing to help curb costs and they did a fantastic job on everything! Reasonably priced and all 4 pieces were done when they said they would be done. Very busy place but they’ve hired some help who are all very courteous and knowledgeable. Highly recommend this hometown vendor!! We’ve bought several pieces from them and had other repair work done, too. Love this little place!!”
“Nice that it is set close to rt 20. Plain gravel drives. Lots of parking for a vehicle with a trailer. There is a furniture room, misc room, and a sale room. The place is affordable. Prices good for pickers. Nice staff and very helpful.”
“Tom was very professional and very efficient with his work. He has done family pictures for us as well as took care of my executive photos and both turned out very well. I'd highly recommend Tom for both your personal and professional needs!”
“The owners were so helpful, knowledgeable, friendly, and creative. I took in my grandmother’s bracelet and not only were they able to repair and adjust it, but were able to help me design a pair of matching earrings! A truly wonderful small business.”
“Bought my very first high end watch from Tom and Jimmy. That was over 10 years ago and I have been going back ever since. I don’t my jewelry from anywhere else. If you want to trust a jewelry store and feel like finally I suggest you stop in.”
“I've been a loyal but sparse customer since 1998 when Tim designed my wedding ring. 10 years later I divorced and traded in the gorgeous ring for a ruby (my birthstone). I am going back to have him recreate the original wedding ring because I loved it so much. Tim has an artistic eye and listens to his customer. This is hard to find in a chain jewelry store and I will never buy from one of them. Tim is the artist and I am as well. Together we are going to make something exciting. I'm not rich in money but rich in honoring local artisans. Tim is one. Value is in the eye of the beholder. Labs are great for the newer generation, real is for us ol' folks. Learn about gems, diamonds and know you are no longer abusing the less privileged because diamonds and the like have been in circulation for centuries. Leonard DiCaprio supports labs. We have a yellow lab and a jack russell. That's our lab preference. Lol and good eyes.”
“I was looking to get my ears pierced at the mall and wasn't expecting to get them done at a kiosk but I decided to give it a shot and talk to the clerk to inquire about pricing. She was super understanding and knowledgeable and so I decided to go for it. It didn't hurt at all and the holes were perfectly placed. She also explained about all the different kinds of piercings and how they work. My thanks to Katie... You are excellent at your job.”
“I love going into Sophia boutique !!! The lady’s that work there are the sweetest!!! Always helping me find trendy clothing from casual to stepping out in the city!!! Also have the best unique gifts for any occasion!!”
“Staff was very nice and helpful! I brought in some items to the shop and they were very honest about the items that I brought! Great customer service! Very cute clothing and jewelry! Would definitely make the trip back and recommend this place to a friend!”
“I visited this location to find a specific charm, and found a very pleasant staff- very helpful and patient while I chose my next charm! Wide assortment of jewelry, and an extensive and impressive collection of charms! I found exactly what I was looking for (and many I plan to purchase in future) . I will definitely be back! :)”
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“Wonderful shop with fantastic almond cake and Pulla bread; absolutely delicious, we devoured it within 24 hours. The shop also has plenty of interesting merchandise from Finland and neighboring countries.They were very friendly and knowledge about their products. We look forward to going back!”