W. Brown Custom Jewelry & Design is a friendly and knowledgeable small business that offers excellent jewelry repair and design services. Customers appreciate the helpfulness and creativity of the owners, who take the time to understand each client's needs. Many visitors have experienced quick and efficient repairs, such as fixing broken clasps in under ten minutes. The store also provides a pleasant shopping experience, with personalized attention and expertise in selecting beautiful pieces, like engagement rings. With a strong sense of community, the owner is known for remembering customers and their families, making every visit special. Overall, W. Brown Custom Jewelry is highly recommended for its quality and professionalism.
The owners were so helpful, knowledgeable, friendly, and creative. I took in my grandmother’s bracelet and not only were they able to repair and adjust it, but were able to help me design a pair of matching earrings! A truly wonderful small business.
December 2023
W. Brown Custom jewelry was a truly pleasant holiday experience. My friend bought his engagement ring at W. Brown in DT Willoughby. So I decided to bring my wife for a visit. Becky took excellent care of us with her laid back style and expertise. My wife made a selection of a beautiful ring. The ring was ready for pickup... read full comment
January 2023
I had a broken necklace clasp and stopped by on a whim to see if it could be fixed. Bill had the clasp working better than ever in less than 10 minutes! He and his team were very friendly - I'll return for any other jewelry repairs.
