Verizon offers a strong customer service experience at their Fairview Park location, catering to various mobile and internet needs. Customers appreciate the knowledgeable staff who are quick to assist with any issues, whether it’s setting up new devices or troubleshooting existing ones. One customer noted how a team member efficiently resolved travel-related phone issues while another shared a positive experience of having their phone fixed for free. The professionalism of employees like Rico and Madeline has been highlighted, with customers praising their helpfulness in navigating plans and promotions. Many customers report feeling satisfied and recommend the store for its excellent service and support. Online options like scheduling appointments and picking up orders add to the convenience of shopping with Verizon.
Change service sever months ago and Verizon Corp. owed me a refund. I was unable to secure it via the phone or the Internet but the manager at this location took time out spent an hour securing my refund from the corporate. Thanks again.
January 2024
My daughter flew to Mexico City. She had trouble getting calls when she was away from WiFi. In no time the team checked our travel status, and advised us. Seems in addition to the travel plan we needed to turn on the romming service.
December 2023
Very professional And NL in a reasonable amount of time. And they took a cure me. They got the job done thanks to all the texts.
