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9:30 - 11:30AM 12 - 4PM
769 Central Ave, Franklin
Post Offices
“I had not mailed anything here in a long time. I just want to say how much the customer service has improved here. The clerk was so friendly and I walked right in with not a long wait. I will definitely start coming here again”
8:30AM - 4:30PM
301 S Main St, Monroe
Post Offices
“I take outgoing packages to this post office often and Amy at the desk is so friendly! It’s nice to have a smiling face with good conversation! I appreciate her being so kind with all the packages I bring to have scanned in!”
“A decent office overall. Unfortunately funding likely suffers due to the constant effort of this country to privatize every public service. That being said, improvements can definitely be made. This can range from more staffing so that the lunch hour doesn't have a line all the way to the door to keeping better track of packages. Despite this, my experience here has been mostly positive!”
7:30AM - 4:30PM
205 E Market St, Germantown
Post Offices
“AMAZING UNIT!!! AMAZING EMPLOYEES!! PROFESSIONAL MANAGERIAL STAFF!!! These people are all around the friendliest, efficient and thorough staff on Customer Service. They offer passports and fast lines of service. Those low ratings from 2 years ago and beyond are GONE!! THE ENTIRE STAFF HAS REVAMPED FOR SUCCESS!!”
“Writing a five star review because I have previously dealt with the most kind and helpful employees here and I don’t want this to reflect poorly on them. I ship out my resale clothing items here and it has been such a great experience until today. Of the two employees at the front today, I worked with the unhelpful and unkind one. Such poor customer service. I left without even shipping my items. I hope I just caught her on a bad day and that she isn’t rude to others. Thanks to all of the other employees who have always been so kind.”
“Passport renewal was the service acquired today. Such a pleasant swift knowledge encounter with MS.Connie was the agent that helped me with all my questions. She made my day better with her friendliness smile and knowledge. She exceeded my expectations it was worth the 32 minute drive to receive her help today. Keep up the good work Connie.”
“Love it how people think the post office is paid by taxes. ??? The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. Ya'll gunna learn today.”
“5 stars for the manager who went out of his way to pick up a package from the truck which was my boyfriends really important medication that couldn’t get delivered correctly. Saved a trip to the hospital, thank you!”
“Had to come to this location after Monroe’s rudely forced us out after waiting in a long line. The gentleman behind the counter was extremely nice and patient while dealing with a long line. This will be our new go to.”
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“This post office is so convenient and right next to the donut shop. The woman that works there is very knowledgeable and helps me choose just the right service for anything I'm mailing. I highly recommend this location”