Kroger is a popular grocery store that offers a wide selection of quality food and household products from well-known brands. Customers appreciate the store’s variety, including fresh produce, meats, seafood, dairy, home goods, and pharmaceutical items, making it a convenient one-stop shop for savings and everyday needs. Many reviewers highlight the helpful and friendly staff, with some mentioning specific employees who went out of their way to provide kindness and excellent service, such as a cashier who made their day special and floral staff who showed genuine care. The store’s cleanliness and organization are also praised, especially at the Stone Ridge location, which was described as nearly spotless with well-stocked shelves and tidy aisles. Customers noted that the staff efficiently handle restocking, keeping the aisles free of clutter, and making shopping quick and easy, including smooth self-checkout experiences. However, some locations, like Hampsted/New Albany, were criticized for clutter and disorganized shelves. Overall, Kroger is valued for its friendly service, cleanliness, and wide product selection, with some locations standing out for their exceptional upkeep and helpful staff. A few comments also mention the need for better maintenance of store facilities, such as public restrooms.
Several items I only get here but pissed the prices go up every time I shop
February 2026
Disappointed that only self-checkout was available at 10 a.m. on a weekday morning.
January 2026
Kroger pick up staff is professional and kind always! They worked out in inches of snow and cold to get us our order without a complaining or issues. I am appreciate of their hard work and making it a smooth process with every pickup!