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“The store manager Brook was extremely accomodating and friendly and fast!! She waited for me to arrive to help me with my notary! Amazing customer service!! Thank you Brooke!!”
“The best UPS I’ve ever been. They called me and left voicemail just to make sure if my package delivered onetime, yes it was delivered exactly ontime. Thank you for going above and beyond to serve the community, we appreciate your service.”
“Best spot to go to for amazon returns or quick shipments. The customer service is A-1 and they are extremely kind. Word of advice, bring a box because box prices are $$”
“I wanted to call out Alex at this location for not only being great at customer service but a fabulous human being. If I’m at Polaris I would drive across town to this location just because everyone is so nice! Keep at it Alex!!”
“I spent a day working here the day before Thanksgiving. The staff were warm and inviting.
There are several great restaurants and coffee shops within a few blocks walk.”
“Incredible staff and customer service with exceptional attention to detail and genuine small business support. Highly recommend Intelligent Office Columbus for anyone looking for a top-notch virtual office and a team that truly cares!”
“⭐️⭐️⭐️⭐️⭐️
I had an amazing experience at this location today! Legion and Hermon went above and beyond to help me print off my resumes—they were patient, professional, and incredibly kind throughout the whole process. Their customer service was top-notch, and they made what could’ve been a stressful task feel easy and even enjoyable. Just genuinely wonderful guys who care about helping people. I highly recommend this location for anyone needing support or great service. Thank you again, Legion and Hermon!”
“We were helped by UPS employee, James, today. We had 2 big, heavy boxes that had the same Amazon tracking number. He advised us to get a 2nd tracking number from Amazon so we'd have proof that both boxes arrived. He carried the heavy 2nd box to our vehicle until we can get the 2nd tracking number. We can't say enough good about how helpful he was to us. He probably saved us a lot of money with his advice and help. We can't thank him enough!”
“I went into UPS today to return a photo booth and spectrum equipment. There was only one individual working, KJ, who effectively and timely managed and processed everyone's request with superb efficiency. In a line of 4-5 people I was in and out. He even paid attention to items that people were holding in the line and informed them before they waited that they didn't take the packages their and cordially redirected them to two UPS stores that did. I was highly impressed with his customer serviced and efficiency.”
“Everyone is great! They even went out of their way to get a package to me.a package from china only had my email address and phone number so they called me before shipping it back. Great service. Thank you ?”
“I always have a great experience at the Polaris UPS Store. The associates are kind, helpful, and hard-working. They make a mundane errand much more pleasant than expected. Thank you!”
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“UPS store associate was helpful and friendly. Answered all my questions and even put extra tape on the package that I was shipping. So much better than waiting in the long lines at the post office!”