“MCR Medical provided excellent customer service and went above and beyond. I would like to thank Maxine who was my sales representative. Maxine went above and beyond with customer service and was very professional and very patient when explaining about the CPR equipment. I would highly recommend this company if anyone is interested in purchasing CPR equipment and their prices are affordable and this company is located at a very convenient location in the heart of Columbus and I will definitely be purchasing equipment from this company in the future.”
“Very helpful. The gentleman directed me to exactly what I needed, which was a seated rollator walker. He took the time to show me all the features and it wasn’t a bad price at all. Highly recommend!”
“Customer service is top of the line here. They had everything we needed and more. They even took care of the paperwork and insurance claim. So pleasant to work with. I highly recommend.”
“James the pharmacist is a great guy. Idk how, but he always remembers my name. Very personable and quick and easy, in and out. He is the reason I keep coming here.”
“Superior customer service! I called on Tuesday to inquire if someone could trouble shoot my brother’s recliner/lift chair. Yes! Even though the chair was purchased in California 5 years ago. A service call was scheduled the next day with a service window of 2-5 pm. John, the technician called in advance and arrived at 2 pm. After a reasonable amount of time we discussed repair options but then determined that perhaps a new chair would be the best solution. I drove my brother to the Mobility City arriving about 3 pm. Don showed us several chairs (along with a very helpful woman whose name I sadly can’t recall). By 3:30 we selected a chair that was in stock. By 4 pm the chair arrived at my brother’s facility and was operational before 4:30. Wow! WOW! Amazing superior service!”