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“This post office is awesome. I was wondering why the huge line seemed to calm when I first went in. It turns out that they had no reason to be upset. You know how post offices tend to be overheated or cold or somehow both? Not this one. It was comfortable. There was one person at the counter, Ken, and he was fast, friendly, polite, and somehow made the transaction fun. It was the best post office experience ever.”
“I needed a passport and I was really nervous about the process. They were so great! Took my passport photo. I filled out the short application. Handed everything in and in 3 weeks I had a passport for the 1st time. They were so helpful”
“The gals at the Howland location are lovely. Very helpful and polite, they're always ready to serve you with a smile and a joke. I drive from Cortland because Niles and Cortland office workers are miserable to deal with and completely cranky. Thanks Howland!!”
“Aside from everyone else’s comments, I actually had a very pleasant experience. The gentleman here was very helpful with me trying to ship some papers out and didn’t make me go to the back of the line either after adjusting the postal address. Both of the staff members were super kind and unlike the typical mail service employees that are talked about in the other reviews. Thanks to you two!”
“I just love the ladies (and gentlman) that work here. They are soo kind and accommodating. They know me and handle my products with care and consideration. Seriously just thankful to have such wonderful people at my local post office!”
“The employees here are extremely friendly and helpful. You are never rushed even if it gets alittle busy. Merchandise is displayed beautifully and the establishment is clean and orderly. I've never met a more accommodating group of employees and I truely appreciate each one of the ladies (Mary retired and she was also awesome. I miss her)”
“It’s quite sad that they are understaffed on the day we went there, but Ashley is a hero! She handled our passport applications well, pointed our errors in a very respectful and educational manner, and she was awesome to work with.”
“⭐⭐⭐⭐⭐ only for Ronda! Every time I stop by for USPS needs, she's there w that gorg smile! She's personable, she's a genuinely awesome human being. The men around seem like ?, no facial expression. Have yet to come in & Ronda not be there. I'll walk out & return when she is! Appreciate people & be kind, be extra amazing, like Ronda!”
“I accidentally mailed out my damn wallet ! Size medium flat rate box with the lizard sticker on it ! Is it too late to re- route my itinerary? I gotta catch that 6:00 flight to Los Angeles”
“Cynthia was very kind and walked me through. Everything had patience with me for I am not used to shipping things. I also did the survey and gave her High rating. Her kindness really made a bad morning a good one thank you Cynthia.”
“Very polite and respectful employees. Happy to go there even though it's a bit out of my way from home. They were helpful and educated on some websites scammers. Thank God for them, they may have just saved me from being hacked and robbed from illegite company. Thank you with all my heart. Very grateful customer.”
“Niles Ohio has some of the friendliest mail carriers. I walk around Niles over 2000 miles a year and they always wave and give you a good joke. Awesome people. ?”
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“My letter carrier went completely above and beyond today and I want it known to all. I’m elderly and live alone. I was trying to get my trash to the curb and was slipping and sliding. A fall would be awful. He saw me and took charge, taking my trash bin all the way down my driveway!! I wish I would have gotten his name but he delivers on Churchill across from dollar general.
Thank you Mr Postal Carrier!!”