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“Today I needed a couple of things for a tiller I just got from a buddy and I forgot my wallet. I tried to use my Apple wallet American Express, the guy behind the counter couldn’t figure out what was wrong so he called the owner up to the front. After doing a couple of things we still couldn’t get it figured out.. Chad , I believe the owners name noticed that I was a rewards member and come in fairly often said hey, get me next time.. I asked him if he had Venmo as I didn’t feel comfortable leaving without paying. He aloud me to Venmo him and we were both happy. This is what being a small business owner is all about, I bet Home Depot or Lowe’s would not have gone that far to make something work.”
“Two young guys weren't able to find what I needed, but the OG knew exactly what I was after. He had it in my hand in mere seconds. 👍👍”
“Really surprised at the selection for a small hardware store. I went there looking for a vent cap to replace for a customer. They actually had it. Looked around for future use, and they've got a little of most things. And overall the prices aren't bad..”
“Clarks Hardware & Garden center is great to work with when you need materials in Batavia. My company National Site Materials relies on them when we need dirt and gravel in their area. We highly recommend them”
“The 301 piece mechanic tool kit is the best! You can walk out with a great tool kit for under $200 when on sale. Not many socket sets have this selection of 6 point sockets.”
“Do you know what makes this hardware store nice ? the fact that it’s connected to EADS and there’s a coffee shop also on the other side, so in essence, you get the benefit of outside decking, coffee, and hardware. And I’d love to say I was joking but it’s true. What’s nice about this particular spot is that it’s a cure and simple small town hardware shop that doesn’t feel commercial in a sense and that’s what makes it so lovely.”
“I had a great experience working with McCabe Lumber on our front porch project. They were incredibly helpful with material selection, quantity estimation, and overall guidance throughout the build. They supplied our composite deck materials, soffit PVC components, and tongue-and-groove ceiling beadboard, all of which were high quality and exactly what we needed.
Tom was especially great to work with—he helped me choose the right materials, provided knowledgeable advice along the way, and was always willing to answer questions as the project progressed. Delivery was flawless and on time, which made a big difference keeping the project on track.
Thank you for all your help and expertise—it made a challenging project much more manageable. I would absolutely recommend McCabe Lumber to anyone tackling a porch or decking project!”
“Considering I work here. I love it, the people are friendly. I recommend getting the home depot app. It shows the exact isle and bay for your item. Hope to see you there!”
“I went to Lowe’s Home Improvement today and was literally treated like royalty! I needed to pick up a couple of new blinds for our carport/deck, and from the moment I walked in, the experience was outstanding.
The store was incredibly clean, organized, and well-stocked — honestly unlike many home improvement stores I’ve been in lately. But even more importantly, every single employee I interacted with was friendly, helpful, and genuinely seemed to care.
A special shoutout to Karen at the checkout register who went above and beyond helping me reopen my Lowe’s card so I could get my 5% discount. That kind of customer service is rare these days!
Tell your employees AWESOME JOB today!! It actually made my day. Easily 10 times better than going to Home Depot. Lowe’s Milford has definitely earned a loyal customer!”
“I love this location!!!! I can usually find anything I'm looking for and when I can't the staff is more than willing to help!!!! I also love the deals around holidays we all got those people in the family who wants tools for Christmas!!!! Good Job!!!”
“Went in to exchange a tree that was gifted to me. I had the receipt but it wasn’t legible. The customer service team did everything in their power even looking up the purchase from another Lowe’s. Thanks for the great service Angel, Karlie ,Phil & Julie. One Happy Customer”
“I frequently visit this particular store and am always pretty happy with my shopping experience. The people working there are always really nice and have gone out of their way to help me on more than one occasion. The only reason I didn't give it 5 stars is because they are often out of the chicken feed I buy. I buy 3 kinds and I can rarely get all 3 in 1 visit. But it's always clean, the staff is very friendly and their selection is good. I do wish they had a cart return stall in the parking lot though, it's really difficult if you have multiple kids to have to return a cart to the inside of the store.”
“Home Depot is fine. We’re working with them on a kitchen remodel.
However after a 3 hour visit with the design staff,I’d like to know who thinks heavy metal music is a good choice for their background music? For crying out loud it’s a mind numbing assault.”
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“Great hardware store!
Old-school with friendy, helpful staff.
They usually have the unique items that the big box stores just don't carry anymore or never did!”