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“I had a PERFECT experience with renting a storage unit from this facility! I had lots of questions and T.J. an employee called me, just to check if i needed online assistance and answered each one! He also made sure our unit was the correct one to fit our needs! I couldn't have asked for a better associate to assist us! Thanks T.J. for your great customer service!”
“Very easy to work with knowledgeable about units. I like the fact that it's Gated, and you have to have a pass code to get in. Snez was delightful to work with. She knows her business well.”
“The manager was really nice and helped me find the right storage space to fit my needs. The place was clean and having climate controlled storage is nice for some of the things I will be storing.”
“MVM has been great! I had them move a few items out of our basement so we could attempt to sell, prior to moving. Jervonte and Daniel did an awesome job moving a sectional and antique Murphy Bed. Both were very professional and personable. I would highly recommend MVM for your moving needs. We already have them scheduled to move us in October.”
“Rob helped me out with my storage when I ran into a minor issue and he was a delight. Very smart young man and straight to the point. Would definitely get a storage here again!”
“Impressed! I purchased my unit online a few days ago. Tracey, the on-site property manager, reached out by phone to set up a meeting to tour the property and provide some info. She was amazing! You can tell she's been doing this for a while, because she's thought of everything. She takes pride in keeping the property clean, and it shows that she enjoys making the move-in process as smooth as possible. She was a pleasure to meet and work with. 10/10 would recommend this location to anyone looking for a reliable storage unit.”
“Great place to store your items. Easy highways access, temp controlled, safe and very affordable. This place will meet all your storage needs. They have carts available everywhere too which is helpful when loading and unloading.”
“Super clean! Great specials, good value and great customer service. They even let you use their moving truck to move in. What else could you ask for??
Update: If you need a bigger space after renting for 1.5 years. You don’t get the current @
“trap me special” that the new tenants get (who may be good paying tenants OR not). You have to take some exaggerated
$$$$ current market rate even though they know you pay like clockwork, follow the rules and keep a clean unit. I guess I could ask to be rewarded for my loyalty by allowing me the same rates as a newbie. I would still be paying you quite a bit more. Now I have to search for somewhere more reasonable.?
Update: This locations customer service is questionable at times. They recently had help from another location who was stellar! I was dreading stopping into this location however Andy made my day. I wish they had more workers like him.”
“Very well kept and well managed storage facility. Have rented a double unit for a year and the storage space has been secure and well protected from weather. Convenient location, friendly service, very accessible hours!”
“The staff was helpful and took care of my issue as promised AND called me back the next morning as he said he would. This kind of customer service is hard to find these days.”
“I just switched my storage from Public Storage due to the pricing and customer service. Ms. Marie has been so helpful and kind with assisting me to choosing the right storage space. Between her and Eric I would highly recommend this company it’s very family oriented type feeling”
“I have been renting a storage locker since January 2024. Every time I have had contact with Ty whether it is on the phone or in person, she has been so incredibly kind, helpful, pleasant, professional and any other positive adjective there is. Ty is over all the best part of extra space storage. Please forward this email to all her superiors. It is rare these days to have someone that truly embodies what customer service is and truthfully what being a decent human is.”
“I was able to locate a storage unit, reserve it, complete all of the paperwork, and pay online in a matter of about 10 minutes. Add in the fact that I can use the mobile application to open the gate so I don't have to remember a gate code! Very happy with my decision.”
“I went into U haul..twice, was greeted by Melanie with the Best Customer service, provided to me in helping with an important decision in our family move, Melanie “cares” and was very understanding and made our ultimate decision an easier one! Thank you for great service to your customers & hiring employees that are there to assist with heart & kindness which is a rarity in our world lately. keep up the Great work & Thank you Melanie!!!”
“I stored my belongings here between school semesters on two seperate occasions. The staff was extremely accomodating and helpful! They always answered the phone and were always kind. Would definitely recommend for short term storage needs!”
“This location is secure and convenient. I appreciate the awesome customer service provided by the manager Carol Ann. She does a great job communicating and following up.One of my BEST storage experiences to date!”
9:30AM - 6PM
3569 E Main St, Columbus
Self Storage
“DJ, was extremely helpful. We were in need of an immediate unit and he worked to find the perfect solution. He continually followed up with me and ensured everything went smooth. I also had the pleasure of working with MJ. Both of them are service driven, helpful, and knowledgeable.”
“Margie is awesome. She give excellent customer service and is always very polite. Margie can answer any question you ask of her. She is such a asset to Publuc Storage. As a matter of fact I am still renting with Public Storage because of Margie's great customer service.”
“The facility on west broad street, galloway has been nothing but the very best. I've used their services for over 2 years and have 4 storage units and recently added outdoor parking. The staff is courteous, friendly, and always willing to help in any way. Thanks for the great staff and wonderful service.”
“The crew communicated extremely well leading up to, during and after our move. The virtual tour was very helpful to my schedule. Even with a change in our plans they were able to accommodate. The crew came on time and loaded up everything quickly and without any damage to my belongings or our property. At drop off the team was just as great.
The driver/leader whom we called “Captain Kirk” really made sure the process went well on site at pick up and delivery.
My work causes me to move every few years. This is my second move with this company and I will be using them again in the future!”
9:30AM - 6PM
4780 Arlington Centre Blvd, Upper Arlington
Self Storage
“Arlene is the most caring and helpful manager I've met in Columbus, OH. Definitely talk to her about your storage needs. My treasures were absolutely happy to be stored at this facility.”
“Anne provided me with First Class service today in locating and securing my storage space. This location is well managed and very clean. Anne is an awesome addition to the team!”
“Bill was phenomenal helping me get set up with my u-haul truck and trailer. He was fun to talk to and already had everything ready to go. I was in and out in less than 15 minutes.”
“This is my second time to rent storage space at Life Storage on Henderson Rd and I was pleased to see that Tonya was still manning the front desk as capably as ever . She also had a helper from another location , MJ ( Mike) and together they let me check on various sites, sizes and locations , and helped me to finish booking with their online specials . I’ve happily returned here to their safe , well lighted , clean and convenient location, hours and easy payment options .
Worth the price in every way !”
“I’ve used Integrity Moving on several occasions for moves large and small and have always been pleased with the service. They replied promptly to an question/concern and their prices were fair. I highly recommend!”
9:30AM - 6PM
4600 Kenny Rd, Columbus
Self Storage
“Yasi is amazing and great to work with! She went above and beyond in assisting us and we had the best experience working with her. I would highly recommend using this location!”
“Have been renting here for a couple years now. Very convenient location and safe. Kess helped me out today getting prepayment done for upcoming year and was very friendly, knowledgeable, and helpful! Thanks Kess! Great employee”
“TriLink Storage has a very easy storage reserving process and the initial process of getting a storage unit is very simple. The unit itself was very clean as well as the entire location.”
“Shelley at Public Storage Alta View is amazing! She has helped my fiance and I with 3 different storage units as we are getting ready to move and has made the process very easy. She is friendly and kind and efficient. Thank you!”
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“Absolutely friendly & helpful staff. After making online rental..was given a tour on my first time visiting. Very clean. It’s been a very enjoyable experience. No notes.”