K-Ceps Auto Body & Service Center is a skilled and reliable auto repair facility that specializes in a wide range of vehicle repairs, including front-end, rear-end, and collision repairs, as well as frame straightening and body work. They follow the manufacturers' guidelines (OEM) to ensure the safest and most accurate repairs, transforming damaged vehicles back to their original condition. Customers praise the shop's customer-centric approach, with the friendly and knowledgeable staff going above and beyond to provide a great experience. The front office, including Garrick and Brittany, are responsive and helpful, answering questions and advocating for customers during insurance claims. The team's attention to detail and commitment to quality work have earned them a reputation for excellence. While the actual repair work is often praised, one customer noted some issues with the business process, including completing repairs before providing an estimate or allowing the insurance company to inspect the vehicle. This led to a claim denial, though the shop did work to reduce the customer's out-of-pocket costs. Overall, K-Ceps Auto Body & Service Center is a trusted choice for comprehensive and high-quality auto repairs.
Even though the insurance ended up totalling out my car, K-Ceps was incredibly helpful and understanding to me. They were friendly and professional about everything right through the day the insurance picked up the car.
December 2024
Great location. Friendly staff! The work done on your car speaks for itself, but the care and effort the staff provide is top tier.
November 2024
Great place they keep you up to date on what's being done on your vehicle and work well with insurance