1-800-PACK-RAT is a reliable and affordable business that offers moving and storage services. Customers praise the company for its punctuality and professionalism, highlighting employees like Louis and Luis who are friendly, timely, and attentive. The containers are delivered and placed exactly where requested, making the process smooth. Many users appreciate the clear schedule and good communication, noting that everything happens on time and without damage. The prices are considered to be better than competitors, helping to ease the stress of moving. However, some mention long wait times for customer service, which can be frustrating unless extra fees are paid for priority hours. Overall, the company has earned a reputation for excellent care, professionalism, and value, with some customers expressing strong satisfaction and willingness to recommend it for both moving and storage needs.
Luis was amazing he was careful when unloading and very polite
July 2026
Luis was wonderful! Great communication and very sweet to my children who were very excited to see his big truck.
July 2026
Great delivery wonderful friendly professional. Louis dropped off and picked up our container and was the nicest, thorough, best customer service we have had in a long time. Thank you! Highly recommend 1 800 Pack Rat!!!
