1-800-PACK-RAT is a reliable and affordable business that offers moving and storage services. Customers praise the company for its punctuality and professionalism, highlighting employees like Louis and Luis who are friendly, timely, and attentive. The containers are delivered and placed exactly where requested, making the process smooth. Many users appreciate the clear schedule and good communication, noting that everything happens on time and without damage. The prices are considered to be better than competitors, helping to ease the stress of moving. However, some mention long wait times for customer service, which can be frustrating unless extra fees are paid for priority hours. Overall, the company has earned a reputation for excellent care, professionalism, and value, with some customers expressing strong satisfaction and willingness to recommend it for both moving and storage needs.
Excellent Service, On Time & Efficient. Will Definitely Use Again.
September 2026
Luis was a wonderful driver, very considerate of our property and helpful in orienting the pod for ease of loading. Thanks so much for the great experience!
September 2026
Fabulous delivery driver. Louis helped with everything
