“The employees were extremely helpful and personable, the selection is excellent, and the prices are reasonable considering the quality of materials. Bought two cute sling bags for my nephews, and will definitely be returning.”
“Great experience with the staff, Steve and Laken (hope I got the names right). Measured me for a custom suit. No pressure and very friendly. Stop in and look around.”
“Very cool store for Western wear. I came just to browse and ended up buying a hat because the owners were so nice. Major brand families are carried here like Stetson, Resistol, Charlie One Horse etc. This is Pura ropa vaquera. Definitely worth a trip to the west side of town. I'll be back for boots soon.”
“Olivia was amazing. She really went above and beyond to help us find what we were looking for even calling multiple locations. We really appreciated the time to took to help us.”
“Great place! Amazing customer service, was looking for a item, and they assisted me with it. All the staff there was wonderful and very helpful! I very very much recommend going to this Carter's! They also have great deals and their quality is amazing as well!”
“I had avoided this place for a while because the customer service was terrible - and there seemed to be a hygiene issue that customers carried into the dressing rooms that the staff couldn’t / wouldn’t get rid of.
About every two months I’d pop in for clearance because I still like their clothes.
My last visit a few days ago was like night and day. An associate (I’d take a stab and say manager, maybe?) came out to see if I was ok and as the pile in my arms grew she came back around with a bag for me. I was very surprised, to say the least. The last few times I was in there I was completely ignored. The staff in general was more friendly - although when I paid cash it seemed to blow the cashier’s mind.
If there had been a change in management, it’s a positive and long overdue change…”
“Great customer service. Walked in and was greeted by cashier and Was in a rush manya helped me get what I was looking for, in and out! The manager was also friendly and polite.”