Best Buy is a store for gadgets, computers, and appliances like washers and dryers. Some customers visit almost by instinct to see new things. They note the store is well-organized with clearly labeled items that are easy to find. Many reviews praise the phenomenal and friendly service, with staff described as patient, helpful, cheerful, and happy to assist. Customers appreciate that the store does not understaff, so there are always lots of employees around if you have questions, making the process easy and painless. However, experiences can vary by location and situation. Some customers report negative experiences, describing a particular location as horrible. They felt invisible, waiting for assistance to no avail, with either no staff available or employees extremely busy elsewhere. One customer was directed to a product but then not provided further help. Another reported extreme difficulty getting a refund online, being transferred between departments many times before reaching someone knowledgeable. Despite these instances, long-time customers express a continued fondness for the store overall.
Nice people works there ! Close to most other shopping stores
August 2026
Best Buy is not nearly what it once was ... Went in looking for a decent coffee maker but they really only had high end coffee makers. Good selection but not what I was looking for.
July 2026
Sales Rep was AWESOME. Big Dave did a fantastic job assisting us in selecting a computer. Halley was very helpful as well.
