Firestone Complete Auto Care in Hamilton, OH has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the quick and reliable service, especially in emergency situations, such as getting new tires on the same day after an incident. The staff is known for being courteous, professional, and attentive, making every visit a positive experience. The waiting area is consistently clean, and repairs are completed promptly. Customers have praised the store for its friendly treatment and fast service, particularly highlighting their efficiency in handling tire replacements and minor repairs. While some mention that prices for tires and services can be high, they feel the quality of work and customer care justify the cost. One customer noted the lack of a detailed price breakdown on a recent visit but still rated the service highly. Overall, Firestone Complete Auto Care is considered a trustworthy and recommended place for auto care needs, with many customers returning for their tire and repair needs without issues.
The folks at Bridgewater location very knowledgeable and helpful. The work was performed quickly and they went above and beyond in cleaning up the car after doing the work. Prices were a bit less than I expected to pay, as well. That Sarah is sure a peach, I loved her energy and enthusiasm.
August 2024
Was happy to get new tires in emergency same day timing after an incident and leaving for out of town. Of course only the higher priced ones in stock but it got done when everyone else was closed on Sunday. My only complaint was having to pay for a alignment after paying so much for tires and that wasn’t cheap either
June 2024
The customer service is the best! The employees are always so very courteous to me, the repairs are always done in a timely manner and the waiting area is always clean. I never mind having work done at this store. This is a 5 star store and I absolutely recommend it!
