Lowe's Home Improvement is a great store for home improvement, DIY, and home repair needs. Customers report it is easy to find what they need, with a huge selection of items including lawnmowers, patio furniture, plants, and tools. The store is described as very clean and well organized. Many reviews highlight the knowledgeable, helpful, polite, friendly, and courteous staff and delivery personnel who provide excellent service and assistance. Communication regarding deliveries is appreciated. Some customers note the store can be understaffed and that handicapped carts sometimes need service. Overall, customers are happy with the service and recommend the store, with many returning often.
I called about returning a item I bought last week. I used it for one job, an they informed me they would have to inspect it before saying for certain if they will accept the return.
March 2026
We bought a refrigerator for a family rental and had it delivered. The 2 delivery guys had to go up 10 steps, a landing and 10 more steps. They were very careful moving through a couple of tight places. They did a great job getting that refrigerator in the apartment and taking the old one out! Thank you very much!!!
February 2026
Good service is hard to find but big box stores really do not care.
