Lowe's Home Improvement is a great store for home improvement, DIY, and home repair needs. Customers report it is easy to find what they need, with a huge selection of items including lawnmowers, patio furniture, plants, and tools. The store is described as very clean and well organized. Many reviews highlight the knowledgeable, helpful, polite, friendly, and courteous staff and delivery personnel who provide excellent service and assistance. Communication regarding deliveries is appreciated. Some customers note the store can be understaffed and that handicapped carts sometimes need service. Overall, customers are happy with the service and recommend the store, with many returning often.
We bought a refrigerator for a family rental and had it delivered. The 2 delivery guys had to go up 10 steps, a landing and 10 more steps. They were very careful moving through a couple of tight places. They did a great job getting that refrigerator in the apartment and taking the old one out! Thank you very much!!!
February 2026
Good service is hard to find but big box stores really do not care.
December 2025
Better leading brands, get your better answers out of what you shop for and last longer.
