“I don't often return packages to Amazon and kinda dreaded what I would experience. April greeted me with a smile, helped me set up the returns and I was in and out of the store in just a couple of minutes. She was so friendly and helpful. Not something that is very common anymore, especially during the busy holiday season. Thanks April for your kindness!”
“The people working at Staples were knowledgeable and helped me with any question I had both on the phone and in person. I'm grateful to have a store that has both reliable products and people who are available to assist. Reliable. Available. Affordable.”
“Bought a chair at staples 2 years ago with the warranty. The warranty company could not help me because they would not read the receipt in there own database. went to staples to get a reprint and they could not help me. So Garrett and Harry got me a new chair and a new warranty so if anything happens to the new chair i am covered. 100% great customer experience. Will go here for anything computer related.”
“They are always incredibly nice and so helpful every time I go in. I was shocked to know I’ve been overpaying at UPS for years and the kind clerk helped walk me through everything. The last five or six times I’ve been there they have all been great.”
“There is a gate. Check-in online at the Guard Shack. They can help you if you have difficulties. I came at 8 pm while my appointment was 7 am tomorrow. They sent me sms with the dock number immediately. Park 5 feet away from the dock, don’t cut seal, wait when the guy comes and tell that you can do it. Then open trailer doors, slide tandems and back in to the dock. Wait when they send you sms to sign docs online and the guy knock in your door and tell you that you unloaded. I was unloaded at 01:30 am. Then drive to the Guard Shack and they give you the docs. You are gtg. You can ask them to stay overnight onsite (they allowed me).”