Telhio Credit Union, established in 1934, is a comprehensive financial institution serving members throughout Ohio. They provide a variety of services, including Checking and Savings accounts, Business Services, and lending, tailored to meet the diverse financial needs of their members. Federally Insured by NCUA, and an Equal Housing Opportunity Lender. Customers praise the diligent assistance and outstanding ethics of the staff, particularly Jeni Ashcraft, Donna Lewis, and Shelby Platt, who were empathetic and professional in resolving financial issues. A worker in one region went above and beyond to help a customer set up their first bank account, guiding them through the process and providing helpful instructions. The credit union is known for its amazing, patient staff, with employees going out of their way to be helpful. Carmalee and Jenni were specifically mentioned for their kindness and deep knowledge of investments and CDs. Customers also commend the clean bank locations and competitive rates, with the West Side Hamilton branch receiving high praise.
Went well! A guy named J.R. Stanley assisted me with my visit today, and it went amazingly well. I am a new member and I was helped in the best way possible. There was also a woman working the orange “Member Services” desk, who was working hard to give everyone the best service possible!
February 2024
Kelsey always goes way above and beyond! She’s always there to help you out in any way! I just adore her!
October 2023
J.R. Smith as great! I am from out of town and he made the transition to a new credit union very easy.
