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January 2025 by Francis Noll
Demand a written receipt. they charged me full purchase price all at once. They lied to me and told me all I was paying was taxes and fees.
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December 2024 by Violetta Colter
They not accept upgrade for treat in any kind iPhone. They not do good job. My friend ask treat in for free but they didn’t give my friend for early upgrade. And they miscommunication with deaf people!!🤬🤬🤬🤬🤬
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December 2024 by Paco Jrz
Waited 20 mins to get help , then walks another family in and they get help before I did , crap customer service or dumb at that
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September 2024 by Harold Spellman
Trying to get service in this Verizon store is glacial.
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July 2024 by Praniti Khadka
Rude employee
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May 2024 by Mollie Kozarec
The representative, Juan, did an amazing job helping me! Told me about promotions I couldn’t pass up so I got even more out of my visit! Was very kind throughout the entire visit and seemed to really value my time!
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April 2024 by Sheila Reese
The customer service in this store is excellent. Had multiple issues trying to port my numbers over from Xfinity and David Denning went above and beyond to get this resolved. He was extremely polite, personable and professional! He deserves a big raise! ?
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April 2024 by Cameron Poe
Pique Verizon experience right here!
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March 2024 by Susan Stephens
Went to the store with a technical problem. Had my answer in less than one minute. Also bought a new screen protector that happened to be on clearance. SCORE . The store was busy. I was waited on promptly and out the door in 5 minutes. Very happy with my experience.
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February 2024 by Melissa Hendel
Had an issue we went in for and inquired about an upgrade and was told to do it on line if we weren't adding services. So we did and he lost commission. Verizon has really tanked in every aspect over the years. Joined them in 2004. This store used to be our go to store, guess we should find another one.
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February 2024 by R Moore
I was treated fairly. They weren't busy at the time I was there, so I got helped right away. Nice and friendly.
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January 2024 by D Jones
Went to upgrade my phone, but they wouldn't let me saying it was too early! I would have to pay close to $700 to upgrade! I left there and went to T-mobile, got my upgrade and a cheaper bill! ?
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January 2024 by Bob Welsh
Good knowledgeable employees, look up Colton he will work for you and get you what you need.
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December 2023 by Deserie Ricketts
Takes way to long to get waited on. My phone was not set up correctly.
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December 2023 by Melissa Olvera
Recently switched to another carrier. Verizon is my number one pick though. Just can't go back till after contract.
