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“Ryan West provided a great experience in the mortgage loan and closing process. Everything was very efficient, as he gave specific instructions and provided daily feedback and follow up along the way. He certainly showed that he cared about us getting approved quickly and at the best rate possible. You should call First Federal Savings and ask for Ryan West if you're looking to finance your home.”
“I am a first time car buyer and decided to give Hopewell a shot for financing. I worked with Jessica throughout the entire process. She responded fast and always explained everything in detail and she really helped me when navigating this entire process! She remembered the little details and was absolutely fantastic to work with!”
“Love the place and the people, true it does take a little longer than most banks but I've never had to return because of an error on their part. Frendly, helpful, and professional is how I'd describe it. Personally favorite employee is Jordan, they should give her a raise at the bare minimum.”
“Great place to work with! Customer service is outstanding. The staff is made up of long time employees that know who you are when you walk in or call. We moved out of state and still choose to do our business with them. They partnered us with a local Credit Union for any face to face transactions, but just a phone call to Harvest during business hours or their online services seem to handle most of our needs. Thank you Harvest for loyalty to your customers!”
9AM - 6PM
586 Hebron Road, Heath
Banks
“Favorite branch of all time! This staff is renowned for its Customer Care, Efficiency and proven, unsurpassed Standard of Excellence. My husband and I have referred both family and friends here, specifically mentioning both Lori and Casey as utmost in professionalism and both, an absolute pleasure to work with.
Whether it be an urgent concern needing prompt attention, the acquisition of a loan, the transfer of funds or simply a financial guidance question, this staff is the pinnacle of stellar service. The entire staff works seamlessly. Highly Recommend!”
“I had a complex transaction that needed to be done for a home closing this evening and the front office has been closed due to the pandemic (save appointments). I used the drive through and the teller, Jayda, went above and beyond to give me what I needed. Thanks!!”
9AM - 5PM
895 Hebron Road, Heath
Banks
“I had to visit this branch for an urgent cashier's check to purchase a vehicle. The branch closed at 5:00; I walked in at 5:01. Unfortunately, I don't remember the name of the angel teller that took care of me, but I can't send enough "thank yous" to her for allowing me to slip through the door and take care of my car purchase.”
“I stopped by for some printed statements and Sarah provided outstanding customer service with her friendly demeanor. I always feel at ease visiting this location and similarly appreciate the 21st street location, as both are great!”
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“Great place to bank. Kendra and Christina are amazing and always greet me with a smile. It’s like the Cheers of banking, I’m not just another account number here.”