Big Sandy Superstore in Heath is a popular destination for quality furniture and appliances in Licking County. Located in the Indian Mound Mall shopping center, the store offers a wide range of products, including living room, bedroom, and dining room furniture, as well as top appliances and décor. Customers often praise the friendly and knowledgeable staff, who provide excellent service from the moment one enters the store. Many reviews highlight the helpfulness of employees like Taryn and Justin, who guide customers through the selection process without being pushy, allowing shoppers to take their time. The store's ability to quickly fulfill urgent requests, such as replacing a broken fridge, is frequently noted, with staff ensuring timely delivery and clear communication. While the in-store shopping experience is generally smooth and enjoyable, some customers have reported issues with the rebate submission process. Overall, Big Sandy Superstore is recognized for its commitment to customer satisfaction, making it a go-to choice for those looking to upgrade or furnish their homes.
Nice sales people. Had what we needed in store. Did not have to wait a month or longer like other appliance stores to get what I went into store for. Great sale price. Will go back.
June 2024
Justin was great...knowledgeable, courteous, and helpful. Please give him a raise. Thank you Pamela Futerer
June 2024
Taryn was very helpful, pleasant, professional and knowledgeable. We were greeted at the door as we came in by a very nice young man who guided us to the area we were looking for. We had checked out other stores but we were impressed by the way were treated at Big Sandy. I hope the customer service will be mimic the sales... read full comment
