Coughlin Ford of Heath is a friendly dealership serving Heath, Ohio, and nearby areas. They offer great prices, rebates, and incentives on new 2024 Ford cars, vans, and SUVs. Customers can choose from a wide selection of new vehicles and quality used cars. The dealership is known for providing stress-free financing and quick oil changes, making the car buying and servicing experience smooth and easy. The sales team, including staff like Kyle and Bart, are praised for being informative, patient, and helpful. They listen to customer needs, answer questions, and go above and beyond to ensure customers are comfortable with their purchases. Customers appreciate the seamless process, fair trade offers, and the willingness of staff to test drive vehicles overnight and explain features clearly. The service department receives positive feedback for timely and accurate work. Staff members provide estimated times and keep customers informed, often completing repairs within the promised window. Whether it's battery replacement or power steering repairs, the team demonstrates good customer care and professionalism. While some reviews mention a need for better communication, overall, Coughlin Ford of Heath is recognized for its friendly staff, quality service, and commitment to customer satisfaction.
Connor my service advisor did an amazing job . Being a service manager , Connor is the exact type of advisor I would want . Keep up the great work and much appreciated.
August 2024
Quick service, friendly customer service and also updated me on next vehicle maintenance needs!
August 2024
We had a great experience here. Our sales guy, Brandon was not pushy at all which I appreciated. He was very knowledgeable and answered our million questions without hesitation.
