The Home Depot in Highland Heights, OH, is a go-to destination for tackling home improvement projects, offering a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the knowledgeable staff who provide helpful advice and assistance, although some reviews noted a lack of employees available during busy weekend hours. The store is usually clean and well-stocked, but recent feedback indicated some disappointment with the selection being overpriced and out of stock on seasonal items. Despite this, customers found the soil prices reasonable. Many shoppers have had positive experiences with customer service, highlighting the helpfulness of associates like Connor and Roxanne. While there have been challenges with online ordering and in-store inventory accuracy, the self-checkout process is seen as easy to use. Overall, The Home Depot aims to support both DIY enthusiasts and professionals with a commitment to service and a variety of products.
Home Depot is a great store for what it is, this location is a little dicey. The parking lot needs some work, restocking and organizing items seems to be optional and as far as employees go, they are either in need of more or the ones they do have a really good at hide and seek.
August 2026
Website with aisle/bay numbers is great and staff is usually nice/helpful. Checkout lady at the garden exit took a bit of time because the picture of the 55 gal trash can didn't have a lid but the description said it came with one. Everything matched but the picture. 🤷
July 2026
I had a great first visit to this location . I will be returning since I had a great experience!!! The gentleman Charley was so helpful and welcoming! I can’t thank him enough !!! Such a kind person !! What I thought would be a pain turned out to be an easy process and I left feeling confident with my project.
