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November 2023 by Terah Koch
The music was offensive. The F word was used multiple times. Glad I didn't have my kids with me! My partner was blatantly ignored by the staff. Will never, ever visit this location again, and probably not this chain.
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November 2023 by Libby Austerman
Awesome customer service! Put new windshield wipers on for me. Thanks so much.
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November 2023 by Jordan F.
This is the best Auto Zone I've been to. Jon/John is such an amazing guy with a kind soul. He went out of his way to help me put a battery in my key fob and even went out to my car with me to determine the head light bulb for my car, just to determine all it needed was to be pushed in, but was going to help me put the headlight in. Such an amazing guy and represents this Auto Zone greatly, definitely ask for Jon/John if you stop in! Would definitely return.
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October 2023 by Scott Findlay
I had an incredible experience here at Autozone in Hilliard, OH. My headlight bulb went out and I needed it replaced. I went to Autozone and was greeted by a man named Don “Bodhi” Whiting. He assisted me in finding the right bulb for my car and then asked what kind of car I have. I let him know I drive a 2011 Malibu. He let me know that the process for changing a bulb on this model car is quite difficult and said that it could cost me a chunk at a garage or shop, so he just took it upon himself and did the job for me, on his own dime, as he has changed bulbs on Malibu's before. No exchanges, no paperwork, just a human being helping another human being in need. Whether or not he was supposed to do this…it was just so refreshing seeing a person help his fellow man or woman; love thy neighbor type stuff. I owe Bodhi big time, as this was quite a rigorous job and he had every right to say take it to a shop…but he didn’t and it just proves that this Autozone emloys great people who only want to help you and want to go above and beyond for you and your car. I can’t recommend Autozone in Hilliard enough. I will be loyal to this store and will be sure I recommend this store to everyone I come across who are having car trouble! Thank you Bodhi and thank you Autozone!
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September 2023 by Caitlin Cannon
John was fantastic! Helpful and kind- and patient while helping me figure out what I needed! Will shop here from now on!
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September 2023 by Mazin Elsadig
John L. is legit the kindest most genuine and helpful person i’ve seen at an autozone, helped me with all my problems and save my car. Ask for John L.!
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September 2023 by Abdo Ouna
The best service ever i have had in AutoZone,Jack was friendly and helpful, i really i appreciate his service. ?
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August 2023 by CandE Biz
Called to get information/advice and Chris was super helpful and knowledgeable and nice. When I went there, later, The guy who helped me (the guy I talked to had left) was super nice, helpful and friendly and even gave me a little discount cos he could tell I was having a bad day. Went to Main St Hilliard loction
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August 2023 by Gary Scholer
Helpful staff and quickly installed my new wiper blade refills.
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May 2023 by jimmy wright
I came in yesterday to get a new battery and Blain was my AutoZonrler. My battery was in pretty rough shape, and long overdue for a swap. Almost everything about the swap was difficult and not going to plan. But, Blain kept a positive attitude and continually went above and beyond to solve the problems that arose. He also went the extra mile to educate me on exactly what he was doing so that I left the store with a better understanding of my vehicle then when I got there. I would give this experience 6 stars of I could!
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May 2023 by Rick Proper
Called ahead for part and it was ready when I picked it up. Was 5 star review.Update: called for caliper bracket, but they only had the whole caliper and kit. Manager didn't have the brain capacity to sell just the bracket today and put the kit together tomorrow when they get the bracket in. Poor customer service.
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February 2023 by Omar Karzoun
i’m not sure what the guys name is Tj or lj he had a beard and helped me replace my broken tail light but he was very helpful and kind. Very professional and he knew what he had to do, was very friendly and had great costumer service
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January 2023 by Jennifer W.
We came here for a new battery. John was extremely helpful, professional, and courteous during the whole process from purchasing to install of our new battery in 18 degree weather. He clearly shows pride in his work!
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January 2023 by Kevin Miller
Had a problem, great customer service and no more problems. Everything should be this easy. Good job guys!
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January 2023 by Joey S.
John L. Is the man! Changed my lights for me in the rain and was super professional and polite the entire time.
