Lowe's Home Improvement is the go-to place for all home improvement needs in Hilliard, OH. Customers can find gardening supplies, new appliances, paint colors, and patio furniture all in one location. Many reviews highlight the fantastic service provided by staff members like Pam, Darby, and Eric, who are knowledgeable and willing to help with DIY projects. Customers appreciate the store's vast inventory and the discounts offered to veterans. However, some shoppers have experienced delays in receiving assistance, particularly in departments like plumbing. Despite this, Lowe's still offers a convenient shopping experience, even allowing customers to order items online for quick delivery. Overall, Lowe's is dedicated to helping customers with their home improvement projects.
Rating the entire pro desk I'd give 5 stars all day. I shop here 5 days a week.. BUT Whoever is in charge of firing all of the loading helpers before hiring replacement staff so customers are waiting an hour or loading large heavy orders themselves probably could use some retraining. Or a transfer to home depot?
April 2026
Standard Lowe’s. I went for some nuts and bolts. Lots of the stock was low or out.
February 2026
gentleman with the ponytail helped me load some wood when he was coming in for a shift at six in the morning very nice thank you.
