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“I purchased these rims and tires and I called them to see how much they charge to install them on my truck and the price was outstanding everywhere else. They want it over $170 to install them. I was so pleased that I gave each one of them a tip thank you. I will come again and bring more customers. This is what a shop should be like thank you so much.”
“I picked up a large spike in my rear tire and was losing air rapidly. I called two other shops and told them what was happening and they both turned me down without hesitation. I called Grismer and , without hesitation, the representative told me to come on in, saying they’d fit me in. That’s why I’m a repeat Grismer customer.”
“Wow wow wow. I am so impressed with this business and their customer service. I called this morning to see if they had any availability to just check out my car because it started to make a funny noise and it was kind of an emergency to get it looked at. Riley said he could take a look and give me an estimate if I brought it in around 3 (same day). Before 3 he gave me a call and let me know he was available sooner than anticipated and he was able to assess the problem and get my vehicle back in working order right then and there when I wasn’t expecting him to be able to fix it til at least Monday. I am so grateful for this business! You really saved me and my partner on such short notice. Support local business! If we ever need help in the future we will be taking our car here from now on and I recommend if you are reading this you should do the same!”
“Been going to these guys for over 20 years and they have always fixed whatever issue I’ve had with any of my cars. It’s tough finding mechanics you can trust and know they’re giving you an honest and fair price. Lucky to have them in Hilliard!!”
“Took my car in for an oil change/tire rotation. They also include an inspection and let me know about some upcoming maintenance I’ll be needing soon. Had a very pleasant and smooth experience! Thanks Terry!”
“There is no better pharmacy out there. I've been going here for nearly 10 years now. They are always so kind and honest. Will take the time if you have any questions. Always going above and beyond. You don't feel like a customer there, you feel like a friend. When I travel for work and have to use a different pharmacy I'm always reminded of how spoiled I am by my home pharmacy at Sam's Club. Every person working there is so friendly. Best I can say is, they aren't like the rest.”
“Josh is super helpful. I was nervous to trust anyone with what happens with my car because I’m a woman and a lot of people will try to upsell me. Josh was happy to help, be honest and super nice and friendly even if it’s something as simple as replacing a car battery.”
“I’ve been coming here for about three years for all of my oil changes and regular maintenance. Joel, Russ, Miguel, and the rest of the team always do a fantastic job, and I get my car back same-day. But what really impresses me is I’ve brought my car in for a few very small repairs, and they didn’t even charge me in those cases. That’s a great way to treat a repeat customer and keep my loyalty. A+ effort from the team!”
“I brought my 2015 Nissan Sentra in with a flat tire and they went above and beyond to make sure I was back on the road the same day. I would highly recommend this location. Customer service was an A+”
“I was a little hesitant, as I made an online appointment 1 week ahead of time. When I didnt hear back, I called the day before the appt. Apparently, even though I printed out the appt info and costs for 4 new tires, they had no record. Thankfully, they had my tires in stock and I was able to set up the appointment again. They were very friendly and did a great job.”
“I HIGHLY recommend this Discount Tire branch! Christopher and Merlin were OUTSTANDING! They are exceptionally professional, courteous, and efficient, and they went above and beyond in excellence of care during my recent visit. I will absolutely come back, and I have no hesitation, based on my personal experience, recommending them to anyone.”
“Now I’m not saying this is the best shop I’ve ever been to, now that could mainly be because I bought a car that’s a hunk of junk and had to return a few times. But what I can give 5 stars is the customer service, PHILLIP specifically has gone above and beyond to assist me with my car troubles and warranty claims. He’s a rockstar and an asset and would 100% be the reason I return to this Firestone location.”
“Called DTT today in a huge hurry to get a tire replaced with a time crunch and they got me in and out so quickly, kindly and affordably! Thank you so much! Will be back and will refer my friends and family as well!”
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“I’ve been using this NTB store for years. Rayma and her team have always been courteous, fair and helpful. I enjoy seeing the same helpful staff I count on every time I go in.”