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“I purchased these rims and tires and I called them to see how much they charge to install them on my truck and the price was outstanding everywhere else. They want it over $170 to install them. I was so pleased that I gave each one of them a tip thank you. I will come again and bring more customers. This is what a shop should be like thank you so much.”
“I picked up a large spike in my rear tire and was losing air rapidly. I called two other shops and told them what was happening and they both turned me down without hesitation. I called Grismer and , without hesitation, the representative told me to come on in, saying they’d fit me in. That’s why I’m a repeat Grismer customer.”
“Excellent value. They did a very good job replacing the lower control arms on my 2014 Subaru Legacy. I am a very avid home mechanic, but in this case, I got in over my head due to rust-frozen mounting bolts. Sigma-Tec had no issues using the parts I had already bought and charged a very reasonable price to cut out the frozen rear mounting bolts, which I had no way to do in my home workshop. They were done on time, with great customer service. I took a look at their work when I checked the alignment, and it is top-notch. I will definitely do business with them again and I recommend them to any Subaru owner. It's great to find a place like this.”
“The oil change includes a safety inspection which is valuable information for planning repairs and maintenance. They provide pictures of everything and detailed information.”
“They have great service here. I'm new to Hilliard and didn't have any idea of where to go so I chose something close but ended up very pleased. Highly recommend visiting Auto Emporium for you vehicle needs.”
“Purchased a new Rogue today. Tracy and Zack gave us excellent help during the buying process. Tracy took the time to make sure we understood every feature on the vehicle.”
“Wow wow wow. I am so impressed with this business and their customer service. I called this morning to see if they had any availability to just check out my car because it started to make a funny noise and it was kind of an emergency to get it looked at. Riley said he could take a look and give me an estimate if I brought it in around 3 (same day). Before 3 he gave me a call and let me know he was available sooner than anticipated and he was able to assess the problem and get my vehicle back in working order right then and there when I wasn’t expecting him to be able to fix it til at least Monday. I am so grateful for this business! You really saved me and my partner on such short notice. Support local business! If we ever need help in the future we will be taking our car here from now on and I recommend if you are reading this you should do the same!”
“Been going to these guys for over 20 years and they have always fixed whatever issue I’ve had with any of my cars. It’s tough finding mechanics you can trust and know they’re giving you an honest and fair price. Lucky to have them in Hilliard!!”
“Midas was great! Very polite, professional and informative. My granddaughter’s car had been “bucking” and the tachometer was going up and down unexpectantly . we had the transmission flushed and refilled and that problem seemed to resolve however the car wouldn’t start until cranking the key 15 times. Ryan told me he had the same problem with his Honda and gave me some recommendations where I could get the key and ignition checked since they did not handle “key problems” at his location . Overall, they went well beyond what I expected. I will definitely come back and recommend them to my friends and family.”
“Took my car in for an oil change/tire rotation. They also include an inspection and let me know about some upcoming maintenance I’ll be needing soon. Had a very pleasant and smooth experience! Thanks Terry!”
“If you want a garage you can truly trust, look no further. I took my car in after a local Nissan dealer claimed I needed two brand-new rear brake calipers. Thankfully, I got a second opinion here. The service technician, Mike, took the time to properly diagnose the issue. Instead of pushing for an expensive, unnecessary replacement, he found that the sliding pins were just stuck.Mike used a bit of heat to safely remove them, cleaned them up like new, lubricated them, installed new sliding pin boots, and cleaned out the caliper brackets before putting everything back together. It works perfectly now. Who would you trust: a dealer trying to maximize profits, or an honest shop doing the job right? I know my answer. I'm done with the dealership and will be bringing all my cars here from now on. Highly recommend!”
“Dropped my truck off for an a/c repair (compressor seized) they gave me a reasonable quote for replacing almost everything (typical with that type of failure) had it done the next day even though I knew they where busy. Great service great staff. Wasn’t grease and smudges all over. I definitely recommend them. If I wasn’t out of state I would be a customer for life. Thank you”
“Called spoke to Pat, looked at my vehicle a couple hours later and fixed what Midas couldn’t do, in and out, charged me 20 dollars. I will be returning, great mom and pop shop.”
“Exceptional Service and Communication on the process for completing repairs to my truck. Experienced delays due to part availability and other issues that arose during the repair process. I would recommend this business to anyone. Truck was washed as well after repair. Truck looked brand new.”
“I've been going here for close to twenty years and their service is absolutely top notch! Especially Mark in Parts and Jeff in Service! They're fast, efficient and friendly.”
“I brought my 2015 Nissan Sentra in with a flat tire and they went above and beyond to make sure I was back on the road the same day. I would highly recommend this location. Customer service was an A+”
“I was a little hesitant, as I made an online appointment 1 week ahead of time. When I didnt hear back, I called the day before the appt. Apparently, even though I printed out the appt info and costs for 4 new tires, they had no record. Thankfully, they had my tires in stock and I was able to set up the appointment again. They were very friendly and did a great job.”
“He worked on my 2003 Cadillac CTS back in 2020-2021 told me he doesn’t usually work on those at least for the job he had to do but he did it anyways had to replace the break booster and calipers and rerun the lines he did phenomenal work! As a mechanic this is who I go to when I don’t feel like doing my own work or if I get stuck on something because I’m lacking the equipment about to reach out to him today actually see if he’ll take the work on 2 of my vehicles”
“Incredible experience with this shop. After Honda quoted me 3,500$ for a new ABS unit, I brought in my 2013 Honda Accord Sport dealing with ABS/VSA warning lights for a second opinion. Instead of just forcing a high dollar new factory unit, they worked with me to see if that was the actual problem. Then they helped pull the module so it could be sent out and rebuilt and reinstalled for me 4 days later. Allowed my car to stay on their lot for the week.
Transparent pricing on labor, excellent communication, and total honesty. Kim was the best to work with.”
8AM - 5PM
1891 Hilliard Rome Road, Hilliard
Auto Repair
“Now I’m not saying this is the best shop I’ve ever been to, now that could mainly be because I bought a car that’s a hunk of junk and had to return a few times. But what I can give 5 stars is the customer service, PHILLIP specifically has gone above and beyond to assist me with my car troubles and warranty claims. He’s a rockstar and an asset and would 100% be the reason I return to this Firestone location.”
“My car was Totaled in a recent storm. Everyone at Crash Champions was kind, understanding and explained everything so well.
Big kudos to Mai, Conor and Courtney.
You all made a difficult event so much easier!”
“Called DTT today in a huge hurry to get a tire replaced with a time crunch and they got me in and out so quickly, kindly and affordably! Thank you so much! Will be back and will refer my friends and family as well!”
“I just received some of the best Customer Service I’ve received in years, not only that, the techs out on the floor did an awesome job too.
I wish all companies did business like Hilliard Cummins.”
“Super friendly and helpful. As a technician it's nice to have knowledgeable people selling me the parts I need. I never have to go back and exchange anything. Recommend 100 percent.”
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“I’ve been using this NTB store for years. Rayma and her team have always been courteous, fair and helpful. I enjoy seeing the same helpful staff I count on every time I go in.”