This Verizon store in Hilliard offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or conveniently place online orders for in-store pickup, same-day delivery where available, free two-day shipping, or use express lockers. The store is known for its helpful and knowledgeable staff who prioritize customer satisfaction. Many customers have praised the staff for their excellent service. One reviewer, a long-time customer, highlighted the assistance received from a staff member who fully understood their problem and worked until they were completely satisfied. Others mentioned team members like Kiriana and Maryam for their dedication and helpfulness, with one customer recommending a pay raise for Kiriana due to her exceptional service. A sales associate named Bano was also commended for helping a customer significantly. While some note that cell phone stores can sometimes have long waits, most reviews reflect consistent positive experiences. Customers appreciate the staff’s professionalism, care, and willingness to assist with questions, device setup, and repairs. Overall, this Verizon location is appreciated for its friendly service, knowledgeable employees, and convenient options for shopping and service.
Thank you, Tyson, for your support and the 2+ hours you spent assisting us with our phone issues. We appreciate your dedication, patience, and persistence in helping us to have success.
August 2026
Kiri is wonderful! She expertly helped me navigate a complex upgrade situation. She is the best!
June 2026
Nice store but never enough help there is always a wait.
